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Guest feedback platform offers report on online reviews

The free study focuses on large global markets

Guest feedback platform offers report on online reviews

ONLINE REVIEWS ARE increasingly important to hotels in the modern age. A new report from guest feedback platform TrustYou offers insight into the state of the global lodging market based on online reviews.

TrustYou’s global version of the Review Insights Report includes data on the top hotel impact scores and review sources of 2019. It features individual reports on different regions, including the U.S., Europe, the Middle East and Africa, Asia Pacific and DACH (Germany, Austria and Switzerland).


It analyzed 145 million reviews and found that 80 percent of online feedback is positive, indicating that collecting more reviews can increase a hotel’s ratings.

The company’s database includes 800,000 hotels worldwide. It analyzes feedback, guest reviews, trends, hotel performance, and traveler behavior.

Orlando-based hotelier Rupesh Patel, the founder of SmartGuests.com, a website dedicated to helping other hotels market themselves for good reviews, said hotels should continue to push for positive reviews even if they are closed because of the COVID-19 pandemic.

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Peachtree Group Surpasses $2 B in U.S. Hotel Developments

Peachtree hits $2B in nationwide hotel developments

Summary:

  • Peachtree’s hotel development portfolio exceeds $2 billion nationwide.
  • Its largest project this year, Embassy Suites Gulf Shores, has 257 suites.
  • It has 11 hotels open, four under construction, three planned in Opportunity Zones.

PEACHTREE GROUP’S HOTEL development portfolio exceeded $2 billion nationwide despite high interest rates, rising construction costs and tighter credit conditions. Its largest project this year, the eight-story Embassy Suites by Hilton Gulf Shores Beach Resort in Alabama, includes 257 suites overlooking the Gulf Coast.

In Dallas, construction teams topped out the dual-branded AC and Moxy by Marriott Uptown, Peachtree’s tallest hotel at 19 stories in the city’s Uptown submarket, Peachtree said in a statement. The project, set to open in summer 2026, will add 264 rooms.

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