History in the making

The history of Jyoti Sarolia’s family imbues her life. It’s the story many immigrants know of coming to America and making a new life....

The beginning of the pandemic

In early February, the novel coronavirus outbreak in China was only beginning to spread globally, and hospitality experts were cautious, but not necessarily concerned....

IHG issues Spirit of True Hospitality Awards

IT’S BEEN A difficult year for the hospitality industry, but many InterContinental Hotels Group franchisees still managed to set an example in how to...