The beginning of the pandemic

In early February, the novel coronavirus outbreak in China was only beginning to spread globally, and hospitality experts were cautious, but not necessarily concerned....

History in the making

The history of Jyoti Sarolia’s family imbues her life. It’s the story many immigrants know of coming to America and making a new life....

IHG issues Spirit of True Hospitality Awards

IT’S BEEN A difficult year for the hospitality industry, but many InterContinental Hotels Group franchisees still managed to set an example in how to...

A season of change

A pandemic winding down unevenly, a search for top executives following the resignation of the president and CEO, and a return to an in-person...
Red Roof

Red Roof holds regional meeting in Dallas

HUNDREDS OF RED Roof franchisees gathered for the company’s 2021 regional meeting in Dallas. It was part of a “Look & Listen” tour for...