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Marriott implements new hygiene tech

It deployed ‘handwashing validation’ technology across more than 9,300 properties globally

Marriott associate using PathSpot Hand Scanner to validate handwashing in a hotel kitchen.

Marriott International is contracting with PathSpot Technologies Inc. to implement a real-time hygiene and kitchen management system that validates handwashing, monitors equipment and alerts associates to contamination.

How PathSpot’s Technology Enhances Marriott’s Kitchen Safety and Efficiency

MARRIOTT INTERNATIONAL IS contracting with PathSpot Technologies Inc. to implement its real-time hygiene management and digital kitchen system, which includes handwashing validation and equipment monitoring. Marriott properties use PathSpot’s Hand Scanner and logging system to create handwashing records and ensure compliance with operating procedures.

PathSpot’s sensors use visual, audible and electronic cues to instantly alert associates when contamination is detected, prompting additional handwashing, the companies said in a statement.


“Marriott is focused on the health and safety of the millions of guests that our properties serve each day,” said Stephen Toevs, Marriott International's vice president for culinary operations. “Our collaboration with PathSpot allows Marriott to offer properties cost-effective technology that monitors food safety procedures more efficiently and effectively while empowering associates to better meet the needs of customers.”

Marriott claims to be the first hospitality brand to make PathSpot technology available across its portfolio of more than 9,300 properties in the U.S. and Canada, the Caribbean and Latin America, Asia Pacific, and Europe and the Middle East.

All Marriott properties with PathSpot hand scanners also have implemented the PathSpot SafetySuite for back-of-house operations, the statement said. It monitors refrigerator and freezer temperatures, alerting associates to issues that may affect food quality.

PathSpot’s Hand Scanners and SafetySuite save properties an estimated two to eight hours daily in back-of-house monitoring, allowing associates to focus on guests while improving efficiency, reducing maintenance costs, and cutting food waste and energy use, the company said.

Christine Schindler, PathSpot's co-founder and CEO, called Marriott an industry leader in health and safety.

“By offering PathSpot’s cost-effective food safety and operations technology to its properties, Marriott is promoting consistency, quality and efficiency in its food and beverage operations while focusing on sustainability,” she said. “Our contamination-detection technology helps prevent foodborne illness before it can spread, ensuring a higher level of food safety for everyone it serves.”

Marriott's global RevPAR rose 5 percent in the fourth quarter of 2024, with 4 percent growth in the U.S. and Canada and 7.2 percent internationally, while net income fell to $455 million from $848 million.

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