BWH Hotels is staying the course on long-term growth, investing in AI and developer support.
A new insurance program has saved some BWH hoteliers $50,000 to $60,000 annually.
It aims to reach 5,150 hotels in five years, with 300 deals signed last year and 200-plus in the pipeline.
BWH HOTELS IS maintaining its long-term growth strategy despite market uncertainties, with President and CEO Larry Cuculic citing momentum across core markets. The company is investing in AI, supporting developers and focusing on long-term goals.
It has also launched support programs to ease pressure from rising costs, Cuculic and Brad LeBlanc, BWH’s senior vice president and chief development officer, said during an interview at AAHOA’s 2025 Convention and Trade Show. BWH generated $8 billion in revenue in 2023 and operates more than 4,500 hotels in 100 countries and territories, according to its website. Its loyalty program has 53 million members, and Cuculic is optimistic.
“We’re a resilient industry and at BWH Hotels, we’re an optimistic company. We look at challenges as opportunities, and we've been meeting as a team,” Cuculic said. “When a challenge presents itself, I think you have to look at how you're going to react, and if the strategies you put in place are still the strategies you are going to execute, and for us, they are. We see nothing to lead us to change course of our long term strategies, and that includes our investments in technology, marketing and sales.”
LeBlanc said developers should look at the long-term trajectory of the industry. He cited previous challenges, from high oil prices in the 1970s to the 9/11 attacks and COVID.
“We've been through a lot. We've been through a lot of turbulence and the industry ends up on the other side better than it was,” he said. “Look at a long trend, and the trend doesn't change. It's just straight up. People want to travel. It's demand for lodging, and that's what we do,
Still, Cuculic said they are “being thoughtful, watching carefully.” At the same time, the company continues to provide support for its owners.
“When headwinds appear, you reassess—but nothing so far suggests a need to shift course,” he said. “We’re focused on the long term: investing in AI, technology, marketing and sales, while integrating those tools across development, revenue management and operations to stay efficient and effective.”
Following a vision
Part of BWH’s planning for the future was to set a target of reaching 5,150 hotels globally in five years. Cuculic said the goal is achievable if you remember that BWH is a global company. It signed 300 deals last year and has more than 200 hotels in the pipeline.
“You don't just create that kind of a vision,” he said. “You have to drive revenue. You have to drive brand contribution. You have to have a strong loyalty program. That's how you get there.”
In June, BWH reported that it added nearly 100 new hotels globally in the first half of 2025. Most were in Latin America, the Middle East and Asia Pacific, and in areas following traveler interests and trends like cultural discovery, wellness, and outdoor adventure.
"The first half of 2025 has been nothing short of transformative for BWH Hotels. We've not just added hotels; we've strategically expanded our footprint, igniting our growth trajectory worldwide. This remarkable achievement is a testament to the unwavering dedication of our partners and hoteliers, who share our vision for unparalleled hospitality,” Cuculic said in a statement.
Cuculic also said the company is seeing growth in markets including North America, India, the Middle East, South America, Europe and Scandinavia. Cuculic said India remains a core opportunity.
“I was just in India. Everybody there is tremendously positive,” he said.
That positivism is driven by the policies of India Prime Minister Narendra Modi, Cuculic said.
“He's investing in the infrastructure, highways and airports, which allows people to travel. It encourages travel,” he said. “As you're encouraging travel, based upon that growth of the infrastructure, hotels will follow. So, everyone is very bullish.”
In January, BWH Hotels announced plans to expand WorldHotels into India, Bangladesh, and Sri Lanka. The company, which acquired WorldHotels in 2019, is now present in South Asia through
Sorrel Hospitality, its New Delhi–based master franchisee. Indian media reported that Sorrel will extend operations into Bangladesh and Sri Lanka.
Brand strategy
BWH segmented its brand portfolio to match developer needs across different regions and cycles. Its brands cover extended stay with @Home, Executive Residency and SureStay Studio; boutique and upscale: Aiden and Sadie; economy: SureStay; and soft branding: WorldHotels.
LeBlanc also said clarity in brand positioning is critical for development traction.
“You have to have a brand that meets developers where they are in their development appetite,” he said. “I would say that BWH is an organization that, over the last five to 10 years, has done a really good job putting its swim lanes in place as it built a brand family.”
During BWH’s owners’ conference last year, LeBlanc said extended‑stay brands ruled the pipeline. That hasn’t changed, he says now, with strong interest by the company’s franchisees.
“When the capital markets improve, and they will, extended stay is going to be on the front side of that line,” he said.
The company is focusing on extended stay in sectors such as healthcare, workforce housing and energy. Cuculic said the healthcare industry has a growing need for hotels to house traveling medical professionals.
“As we have an aging population, health care needs are expanding, and extended stay near health facilities are huge opportunity,” Cuculic said. “That's where people need us, and I'm using that term need us because it’s almost humanitarian to have a long term, extended stay, term hotel near those kinds of facilities.”
LeBlanc said other industries with itinerate work forces support extended stay.
“I love the oil and gas business,” he said. “I absolutely love the world of energy, and as energy plugs into what I think it will in the next four or seven years, extended stay will be again at the forefront of that development.”
The company is also expanding into outdoor lodging. Zion Wildflower Resort in Zion National Park, Utah, its first glamping project, launched with strong presale performance. Leblanc said Tony Nelson, Wildflower’s managing partner, was pleased with the presale season.
“He, by all means, is smiling ear to ear,” he said. “When we plugged him into this $9 billion reservation system that we have, he doesn't need much of that to be a big success. He was already a minimum of 50 percent occupancy.”
A second property, Pico Bonito Lodge, has been signed in Honduras.
“It’s upscale, it's luxury. They're actually renovating to even make it more upscale,” LeBlanc said. “It's going to be a neat opportunity for us to walk into what I call outdoor hospitality. I'm a believer that outdoor hospitality is going to be a big piece of our business in the future.”
‘Tariff impact limited so far’
Both executives said the company is monitoring the impact of tariffs and material costs on hotel development. So far, they do not see any major disruption.
“It's those projects that are entering the construction mode that are having to step back and go, ‘All right, what's my lumber look like? What's my sheetrock look like, what's my metal look like, what's my wood look like? And so, that's left to be seen.”
Cuculic said BWH continues to take a “cautiously optimistic” view.
AHLA Foundation is partnering with ICHRIE and ACPHA to support hospitality education.
The collaborations align academic programs with industry workforce needs.
It will provide data, faculty development, and student engagement opportunities.
THE AHLA FOUNDATION, International Council on Hotel, Restaurant and Institutional Education and the Accreditation Commission for Programs in Hospitality Administration work to expand education opportunities for students pursuing hospitality careers. The alliances aim to provide data, faculty development and student engagement opportunities.
Their efforts build on the foundation’s scholarships and link academics to workforce needs, AHLA said in a statement.
"We're not just funding education—we're investing in the alignment between academic learning and professional readiness," said Kevin Carey, AHLA Foundation president and CEO. "These partnerships give us the insights needed to support students and programs that effectively prepare graduates to enter the evolving hospitality industry."
ACPHA will provide annual reports on participating schools’ performance, enabling the Foundation to direct resources to programs with curricula aligned to industry needs, the Foundation said.
Thomas Kube, incoming ACPHA executive director, said the partnership shows academia and industry working together for hospitality students. The collaboration with ICHRIE includes program analysis, engagement through more than 40 Eta Sigma Delta Honor Society chapters and faculty development.
“Together, we are strengthening pathways to academic excellence, professional development and industry engagement,” said Donna Albano, chair of the ICHRIE Eta Sigma Delta Board of Governors.
In August, the AHLA Foundation held its No Room for Trafficking Summit to advance industry efforts against human trafficking.
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U.S. hotel performance showed varied results for the week ending Aug. 30.
Houston led declines in occupancy and RevPAR.
Las Vegas had the biggest ADR drop; St. Louis the largest occupancy gain.
U.S. HOTEL PERFORMANCE was mixed for the week ending Aug. 30, with occupancy and RevPAR down from the prior week and ADR edging higher, according to CoStar. Year over year, both ADR and RevPAR increased.
Occupancy dropped to 63.4 percent for the week ending Aug. 30, down from 65.4 percent the previous week and 0.8 points lower year over year. ADR rose slightly to $155.87 from $155.09, 1 percent above the same week in 2024. RevPAR fell to $98.88 from $101.38 but remained 0.2 percent higher year over year.
Among the top 25 markets, Houston saw the steepest declines in occupancy and RevPAR, with occupancy down 12 percent to 56.3 percent and RevPAR down 16.7 percent to $63.48. The pullback followed elevated displacement demand after Hurricane Beryl in 2024.
Las Vegas posted the largest ADR decline, down 6.8 percent to $184.28, while St. Louis recorded the biggest occupancy gain, up 6.9 percent to 60.7 percent.
Marriott promoted Kiran Andicot to SVP, South Asia, replacing Ranju Alex, who joined Accor.
Andicot joined the company’s development and feasibility team in 2006.
He has led expansion across the region, signing over 220 hotels.
Kiran Andicot is now senior vice president for South Asia at Marriott International. He will oversee operations and development across the region.
Andicot, joined Marriott in 2006 in the development and feasibility team and has since led the company’s growth in India and neighbouring countries, Marriott said in a statement. He was senior vice president for hotel development, South Asia.
Before joining Marriott, Andicot worked in consultancy with EY and HVS and spent seven years in hotel operations with IHCL and the Oberoi Group in India.
Over his tenure, Andicot has led Marriott’s expansion across India, Sri Lanka, Bhutan, Nepal and Bangladesh, signing more than 220 hotels, the statement said.
In 2024, his team secured 42 hotel signings with 7,000 rooms in India. Earlier this year, Andicot led the deal with Concept Hospitality to affiliate The Fern portfolio of 115 properties under Series by Marriott, extending the brand into tier 2 and 3 markets. Openings are planned in Surat, Shimla, Jalandhar and Coorg.
“These accomplishments are a testament to Kiran’s deep understanding of South Asian markets, strong relationships with our owner partners, incisive business acumen and steady leadership,” said Rajeev Menon, Marriott International’s president for Asia Pacific excluding China. “I am confident that with Kiran’s expertise, supported by our experienced leadership bench, Marriott will continue its trajectory of growth in South Asia.”
He drove portfolio diversification, including Marriott’s entry into the residences segment, Marriott said.
Choice named Joshua Sloser chief commercial officer to lead its commercial strategy.
He most recently served as McDonald’s global SVP of customer and commercial innovation.
Sloser also spent nearly a decade at Hilton in senior digital and e-commerce roles.
Joshua Sloser is chief commercial officer of Choice Hotels International. He will develop and implement the company’s commercial strategy, overseeing digital channels, including ChoiceHotels.com and the mobile app, revenue management, third-party distribution and customer service to drive growth and market share.
Sloser has more than 20 years of leadership experience across hospitality, restaurant and travel industries. He most recently served as McDonald’s global senior vice president of customer and commercial innovation, Choice said in a statement.
“Choice Hotels continues to capitalize on diversified growth avenues and strong international momentum, as demonstrated in our recent second-quarter performance,” said Pat Pacious, Choice’s president and CEO. “As we accelerate our global expansion and deepen customer engagement, Joshua’s proven ability to drive innovation, lead cross-functional teams and deliver measurable commercial outcomes will be instrumental. His franchising experience, paired with expertise in digital, commercial and customer experience, makes him an excellent fit for the chief commercial officer role.”
Prior to McDonald’s, he spent nearly a decade at Hilton Worldwide Holdings in senior digital and e-commerce roles. He has also held leadership positions at airline and travel companies, including America West Airlines, Cendant, Ciber Consulting and Travelocity.
Sloser said he is joining Choice Hotels at a pivotal point in its growth.
“The company’s legacy of innovation, focus on value for franchisees and commitment to guest experiences resonate with me,” he said. “I look forward to working with the team to build on that momentum and help shape the next chapter of commercial success.”
Hyatt partners with Way to unify guest experiences on one platform.
Members can earn and redeem points on experiences booked through Hyatt websites.
Way’s technology supports translation, payments and data insights for Hyatt.
HYATT HOTELS CORP. is working with Austin-based startup Way to consolidate ancillary services, loyalty experiences and on-property programming on one platform across its global portfolio. The collaboration integrates Way’s system into Hyatt.com, the World of Hyatt app, property websites and FIND Experiences to create a centralized booking platform.
World of Hyatt members can earn and redeem points on experiences booked through Hyatt websites, including wellness programs, cultural activities, ticketed events and local collaborations, the companies said in a statement. Members can also access FIND Experiences, which includes activities and auctions where points can be used to bid on events.
"In our search for an on-brand platform to power experiences and tap into ancillary revenue opportunities, Way's collaboration has been a true unlock for us," said Arlie Sisson, Hyatt’s senior vice president and global head of digital. "After a thorough evaluation of potential solutions, Hyatt chose Way to power the next chapter of our digital strategy by streamlining operations, elevating brand differentiation, enhancing personalization and, most importantly, delivering care at every touchpoint in the guest journey."
The Way initiative spans Hyatt’s portfolio, covering cabana rentals, in-room amenities and partnerships with local providers, the statement said. Way’s technology supports real-time translation, more than 100 currencies, multiple payment methods and data insights to help Hyatt manage operations globally.
"Hyatt set a high bar and Way is proud to bring their vision to life," said Michael Stocker, Way’s co-founder and CEO.
"The platform supports enterprise needs while preserving the guest experience."