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Report: U.S. hospitality health at four-quarter high in Q4

Tampa, Houston and Miami topped the city rankings

U.S. hospitality index Q4 2024: Top cities leading hotel growth trends
U.S. hospitality businesses recorded a 108.2 percent year-over-year health metric in the fourth quarter of 2024, a four-quarter high, according to Cendyn and Amadeus.

U.S. hospitality index Q4 2024: Top cities driving hotel growth

U.S. HOSPITALITY BUSINESSES reported a 108.2 percent year-over-year health metric for the fourth quarter of 2024, the highest in four quarters, according to the Hospitality Group and Business Performance Index by Cendyn and Amadeus. Tampa, Houston, and Miami led the top 10 cities in rankings.

The index combines event data from Cendyn’s Sales Intelligence platform, formerly Knowland, with hotel booking data from Amadeus’ Demand360, covering group, corporate negotiated, global distribution system, and events performance, the companies said in a joint statement.


Top 10 cities by index:

  • Tampa – 121.4 percent
  • Houston – 120.6 percent
  • Miami – 116.8 percent
  • New York City – 112.0 percent
  • Chicago – 111.6 percent
  • Phoenix – 110.4 percent
  • Detroit – 109.8 percent
  • Louis – 109.6 percent
  • San Diego – 109.6 percent
  • New Orleans – 108.3 percent

Top growth markets for group performance were Houston at 124.0 percent, Tampa at 119.8 percent, New Orleans at 114.1 percent, Chicago at 114.0 percent and Detroit at 113.8 percent.

Key insights from the index:

  • Overall health index: The aggregated index for group, corporate negotiated, global distribution system, and events reached 108.2 percent in the fourth quarter of 2024, the highest in four quarters and the third consecutive quarter above 100 percent.
  • Group performance: The Group Index reached 101.0 percent, with a 0.7 percent decline in room nights and a 1.7 percent increase in average daily rate, marking nine consecutive quarters of growth.
  • Indirect channels: Global distribution system grew to 112.3 percent, driven by a 9.8 percent increase in room nights and a 2.3 percent rise in average daily rate.
  • Negotiated performance: The Negotiated Index reached 104.2 percent, with a 0.6 percent drop in room nights and a 4.8 percent rise in average daily rate.
  • Events performance: Events led all segments in the fourth quarter, with volume reaching 115.2 percent of the same period last year.
  • Meetings: Hotels saw growth in the fourth quarter driven by meetings and events. Average attendance remained at 127 guests, while average space used shifted slightly from 3,766 to 3,410 square feet.

In November, Cendyn and Amadeus reported that U.S. hospitality businesses saw a year-over-year health metric of 107.9 percent in the third quarter, the highest in four quarters.

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Report: Rising Labor costs tighten US hotel industry margins
Photo credit: iStock

Report: Labor costs tighten U.S. hotel margins

Summary:

  • U.S. hotel margins tighten as demand slows and labor costs remain high, HotStats reported.
  • Unionized hotels carry 43 percent labor costs, versus 33.5 percent at non-union properties.
  • U.S. sees falling group demand and lower profit conversion since the second quarter.

THE U.S. HOTEL industry is showing signs of strain after a strong start to 2025, according to HotStats. Revenue growth is slowing, occupancy is falling and profit margins are tightening, particularly at unionized properties where labor constraints affect performance.

HotStats’ recent blog post revealed that TRevPAR has barely kept pace with labor costs in the first eight months of the year. While TRevPOR remains positive, gains are offset by declining occupancy, a sign that demand is cooling.

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