AAHOA expressed solidarity with the victims and their families
India's Pahalgam town in the state of Jammu and Kashmir is gradually returning to normal seven days after a terror attack on April 22 that killed 26 people, mostly tourists, with the valley now reopened to domestic and international visitors. Kashmiri traders held a candlelight vigil to denounce the gunmen attack. Photo by Yawar Nazir/Getty Images
Vishnu Rageev R is a journalist with more than 15 years of experience in business journalism. Before joining Asian Media Group in 2022, he worked with BW Businessworld, IMAGES Group, exchange4media Group, DC Books, and Dhanam Publications in India. His coverage includes industry analysis, market trends and corporate developments, focusing on retail, real estate and hospitality. As a senior journalist with Asian Hospitality, he covers the U.S. hospitality industry. He is from Kerala, a state in South India.
Pahalgam 2025: Terror Attack Disrupts Kashmir’s Tourism Boom
INDIA’S PAHALGAM TOWN in the state of Jammu and Kashmir is gradually returning to normal seven days after a terror attack on April 22 that killed 26 people, mostly tourists. However, the Jammu and Kashmir government will shut down about 50 tourist spots and trekking trails in the Valley over security concerns, even as tourism remains a key revenue source for the state.
A group of terrorists emerged from the dense forests around the Baisaran meadows in the upper reaches of Pahalgam, a picturesque Himalayan town in the city of Anantnag often called the "Switzerland of India," and opened fire on tourists at the site, according to the BBC.
U.S. President Donald Trump condemned the incident, stating that America stands with India against terrorism.
"Deeply disturbing news out of Kashmir. The United States stands strong with India against terrorism. We pray for the souls of those lost and for the recovery of the injured. Prime Minister Modi and the incredible people of India have our full support and deepest sympathies. Our hearts are with you all," Trump said.
U.S. vice president J.D. Vance, accompanied by Indian-origin Second Lady Usha Chilukuri and their three children — sons Ewan and Vivek, and daughter Mirabel — were on a four-day visit to India starting April 21, when the attack took place.
In a post on X, Vance, who was then in Rajasthan, expressed solidarity with the victims and their families.
"Usha and I extend our condolences to the victims of the devastating terrorist attack in Pahalgam, India,” he wrote. “Over the past few days, we have been overcome with the beauty of this country and its people. Our thoughts and prayers are with them as they mourn this horrific attack."
AAHOA also expressed solidarity with the victims and their families.
“We abhor all acts of violence, and this particular tragedy is especially heartbreaking for our community of hoteliers,” the association said. “The attack occurred in a region known for its natural beauty and tourism, impacting not only the lives of innocent travelers but also hoteliers, hospitality workers, and local businesses who rely on tourism for their livelihoods. Our hearts go out to all those affected by this heinous act. We send our deepest condolences to the victims' families and loved ones, and we hope for healing for those injured and traumatized.”
The Jammu and Kashmir government has shut 48 of the region’s 87 tourist destinations and boosted security at the rest, Reuters reported, citing a government document.
Tourism impacted, but not stopped
Tourism remains one of Kashmir’s major economic drivers, with signs of faster growth this year. The industry supports thousands of people across the region, with more than 4,000 hotels reported in the state. In the first three months of 2025, more than half a million tourists visited Jammu and Kashmir, following approximately 2.95 million visitors in 2024, up from 2.71 million in 2023 and 2.67 million in 2022, according to media reports, citing official data.
Comparing the situation to the 2019 Pulwama terror attack, which killed 40 Central Reserve Police Force personnel, domestic and international travel agents are likely to avoid Kashmir as a holiday destination in 2025, unless there are signs of a truce between India and Pakistan, as in 2019, MoneyControl reported.
Tourism in Jammu and Kashmir sharply declined in 2019 following the Pulwama attack and the abrogation of Article 370. According to the Ministry of Tourism, average monthly tourist arrivals dropped to around 7,000–8,000 in 2019, down from about 30,000 in 2018. A similar drop in 2025 is expected if military tensions persist. The Kashmir Hotel Association reported 80 percent cancellations of tourist bookings after the Pahalgam attack.
Visitors from Kolkata and Bengaluru told India Today they remain confident about the region’s safety and are proceeding with their travel plans, including visits to Pahalgam.
"Kashmir is safe now, everything is open, tourists are safe, everyone is coming, so please do come if you have plans," a tourist from Kolkata, standing beside a packed van, was quoted as saying in the report.
Mohammad Anas, a tourist from Surat, Gujarat, told ANI that business in Pahalgam is continuing as usual.
"There is nothing to worry about," he said. "The Army, government, and locals are with us and ensuring our safety. We were scared after the incident and wanted to leave immediately, but the locals and Army motivated us to continue our trip."
Foreign nationals also did not feel fearful or uncomfortable after the attack, with frequent visitors noting that hospitality remained unchanged.
"We have been here for 3–4 days and feel very safe," said a woman from Croatia, according to India Today. "Your country is beautiful, and we have had no problems. Kashmir is beautiful and safe. People are very kind. We heard about the incident a day before arriving but came anyway. We are feeling safe."
Another tourist from Croatia said incidents like the one in Pahalgam can happen anywhere.
"I felt wonderful here," he told ANI. "I made so many friends. People are very welcoming. It's not easy to hear about something like that, but I didn't feel any fear or discomfort. It's not something that happens regularly; it happens occasionally and everywhere. There is no completely safe place in the world."
Here is afull list of shuttered tourist destinations in Kashmir.
India is known for its "Atithi Devo Bhava" philosophy, meaning "The guest is God," but a Canadian man, when asked to choose between India and Pakistan for better hospitality, chose Pakistan without hesitation.
The former Marriott executive received the Bharat Gaurav award.
The appointment follows the Accor-InterGlobe joint venture formed earlier this year.
Ranju Alex is Accor Ltd.’s new CEO for South Asia, which includes India, Bangladesh, Pakistan and Sri Lanka. She will lead the company’s business and growth strategy in the subcontinent.
Alex, who joined Marriott International in 2010, served as regional vice president for South Asia, overseeing 170 hotels. The appointment follows the formation of the Accor-InterGlobe joint venture earlier this year, led by Chairman Gaurav Bhushan, to open 300 Accor hotels in India by 2030.
“We are pleased to welcome Ranju to the Accor and InterGlobe family,” said Bhushan. “She brings deep experience, skills, and relationships to our business, and we look forward to building a leading hospitality platform in the region under her leadership.”
Alex began her career with The Oberoi Group in 1993 and held leadership roles at Marriott for more than three decades. She received the Bharat Gaurav award for her contributions to the industry.
“I am delighted to be joining Accor, a company with a comprehensive portfolio of brands in the region,” she said. “It is an honor to take on this role and deliver the Group’s vision in South Asia.”
Accor operates more than 70 hotels in the region and has more than 30 in the pipeline.
Meanwhile, the Accor/Interglobe JV is the exclusive growth platform for the brand’s portfolio in India, focusing on expansion and services for Indian travelers. InterGlobe, parent of IndiGo, is led by Group Managing Director Rahul Bhatia.
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IHCL expands portfolio past 550 hotels by through acquisitions and partnerships.
Promoters of ANK, Pride and Brij come from the Clarks Hotels family.
ANK and Pride operates midscale hotels, Brij focuses on the boutique and experiential segment.
THE INDIAN HOTELS Co. Ltd acquired a controlling stake in ANK Hotels Pvt. Ltd and Pride Hospitality Pvt. Ltd and signed a distribution agreement with Brij Hospitality Pvt. Ltd. The deals expand IHCL’s portfolio to more than 550 hotels, increase its midscale presence to over 240 properties and add the Brij brand.
The promoters of ANK Hotels, Pride Hospitality and Brij Hospitality come from the Clarks Hotels family, IHCL said in a statement.
“India’s hospitality sector has witnessed sustained demand momentum over the last three fiscal years, reflective of the country’s growing economic prominence and rising discretionary spends,” said Puneet Chhatwal, IHCL’s managing director and CEO. “The outlook for the sector remains buoyant as demand outpaces supply and India continues to be an under-served hospitality market, especially in the mid-market segment. Our partnership with ANK, Pride and Brij Hospitality is a multipronged approach addressing India’s heterogeneous market landscape and is in line with IHCL’s five-year road map ‘Accelerate 2030’ of unlocking India’s tourism potential.”
ANK Hotels and Pride Hospitality operate 135 midscale hotels across 110 locations under The Clarks Hotels & Resorts brand, the statement said. These will be integrated into IHCL’s portfolio, mainly under the Ginger brand. Brij Hospitality’s 19 properties will add to IHCL’s presence in the boutique and experiential segment.
“Furthering IHCL’s presence in the midscale segment with the transformation of Ginger, this partnership doubles our portfolio to over 240 hotels addressing the needs of the aspirational traveller,” Chhatwal said. “Expanding our brandscape, the strong brand equity of Brij Hotels in India’s cultural and historical centres extends our offering in the experiential boutique luxury segment. With their legacy and hospitality expertise, the key managerial personnel of ANK, Pride and Brij Hospitality will continue to oversee the running of the respective companies, providing business continuity and enabling future growth.”
The transaction supports IHCL’s asset-light strategy, with most new properties under management contracts or operating leases. It advances the company’s ‘Accelerate 2030’ goal of expanding India’s tourism potential and broadens its presence from midscale to boutique luxury.
Ankur Dalwani, IHCL’s executive vice president and chief financial officer, said the company will fund the investment through internal accruals, supported by strong cash flows.
“The primary investment will be used to unlock value in existing assets and fuel future growth opportunities,” he said.
Meanwhile, Tata Sons recently launched a hospitality platform to support IHCL, allowing it to operate group-owned hotels on a revenue-share model while remaining asset-light. The first project is a 195-room Ginger hotel under construction near Kolkata airport.
“Together with IHCL, we carry forward the shared vision of our respective founders, Jamsetji Tata and Babu Brijpal Das Ji, in shaping and propelling India’s tourism journey," said Anant Apurv Kumar and Udit Kumar, founders of Brij Hotels and promoters of Clarks Group. "IHCL’s legacy of showcasing Indian hospitality to the world resonates with our core objective at Brij Hotels – to immerse travellers in the spirit of India’s most storied destinations. Together, we will blend IHCL’s century-old tradition with our experiential approach, creating journeys that honour our shared heritage, nurture local communities and reveal India in its most significant form. We extend our gratitude to Vijay Thacker from Horwath HTL for helping facilitate this strategic alliance.”
“It is with great enthusiasm that we move forward to new vistas with India’s largest hotel group,” said Anoop Kumar, founder of ANK Hotels. “Our forefathers, who sowed the seeds of the hospitality sector in India in 1947, will be proud.”
IHCL and Ambuja Neotia Group recently announced plans to open 15 hotels across West Bengal, Sikkim and Himachal Pradesh over the next five years.
MHRIL targets 10,000 rooms by 2030, up from 5,700.
It is exploring new models to become more competitive.
It calls the goal “conservative” amid India’s post-COVID tourism boom.
MAHINDRA HOLIDAYS AND Resorts India Ltd., a subsidiary of Mahindra Group, is aiming to have 10,000 rooms by 2030. The company is expanding beyond vacation ownership into the travel and tourism sector, Anish Shah, Mahindra Group CEO and managing director, said in an interview with PTI Videos.
MHRIL, led by Managing Director and CEO Manoj Bhat, had 5,794 keys as of June 30, 2025, and plans to add about 1,000 rooms this fiscal as part of its target to increase its room count to 10,000 by the 2030 fiscal, according to PTI.
Shah said the target of 10,000 rooms by 2030 is "conservative" given the boom in domestic tourism after the COVID-19 pandemic.
"So my response to that is that you're right,” Shah told PTI. “It should be much more. It is a good target right now, as a business looks at various options to go beyond vacation ownership."
The company is exploring new models to become more competitive, moving beyond its Club Mahindra business.
"As those options are thought through, further developed and combined with 'here's what the model is going to be' that will then give us a better sense of how we can play this in a much bigger way,” Shah said. "Our goal is very clear, to be the number one leisure hospitality player in India and that is something that we have been able to show, as we've seen from all the feedback we get from customers who go to our resorts. The experience has always been fantastic, and that is one that we've been able to deliver for families in leisure destinations, and we want to do that on a much larger scale."
Asked why the group has stayed away from conventional hotels and restricted itself to Club Mahindra, Shah said.
"That has been the model of the past but the business is looking at various options now, and is exploring, what are models that make sense, and how can we expand beyond just vacation ownership that we are doing (now)," he said.
India received 9.95 million foreign tourists in 2024, up from 9.52 million in 2023.
U.S. led India’s inbound and outbound travel in 2024 with 1.8 million American visitors.
The UAE was the top overseas destination for Indians, hosting 7.7 million travelers.
THE U.S EMERGED as India’s largest inbound tourism market in 2024, sending 1.8 million visitors, according to the India’s Ministry of Tourism. The U.S. also ranked among the top destinations for Indian travelers, welcoming more than 2.1 million visits last year.
Union Minister for Tourism and Culture Gajendra Singh Shekhawat said these figures signal strong momentum in both inbound and outbound travel, The Tribune reported.
India received a total of 99,51,722 foreign tourists in 2024, up from 95,20,928 in 2023 and 64,37,467 in 2022. Bangladesh followed the U.S. in inbound arrivals with 17,50,165 visitors, while the United Kingdom ranked third with 10,22,587.
On the outbound side, more than 30 million Indians traveled abroad in 2024, the report said.
Bureau of Immigration data showed the UAE as the most popular destination, attracting 7.7 million visitors from India, followed by Saudi Arabia with 34,23,711 and the United States with 21,43,909.
Earlier in July, Minister of State for External Affairs Kirti Vardhan Singh outlined plans to further strengthen India’s tourism profile through global trade fairs, roadshows, B2B meetings, familiarization trips and digital campaigns.
Rubix Data Sciences projected India’s hospitality industry will grow steadily despite regional tensions, with revenue reaching $12.8 billion by 2027.
Marriott and BHVL plan six hotels with 940 rooms in four Indian markets.
Bengaluru-based BHVL is a subsidiary of Brigade Enterprises Ltd.
BHVL recently launched a $101.2 million IPO, including a $14.4 million pre-IPO placement.
MARRIOTT INTERNATIONAL AND Brigade Hotel Ventures Ltd will open six hotels totaling 940 rooms across four markets in India. The projects will be developed under five Marriott Bonvoy brands: The Ritz-Carlton, JW Marriott, Marriott Hotels & Resorts, Courtyard by Marriott and Fairfield by Marriott.
Bengaluru-based BHVL, a subsidiary of real estate firm Brigade Enterprises Ltd or BEL led by Executive Chairman M.R. Jaishankar, signed the agreement as part of its nearly 15-year partnership with Marriott, which has produced several large projects.
The six hotels, said Jaishankar, include the Courtyard by Marriott Chennai World Trade Center; Fairfield by Marriott Bengaluru International Airport; Fairfield by Marriott Bengaluru Brigade Valencia; The Ritz-Carlton Vaikom Island, Kerala; JW Marriott Chennai OMR; and Thiruvananthapuram Marriott Hotel World Trade Center.
“Each of these projects reflects our belief in the long-term potential of the Indian hospitality industry and our commitment to bringing thoughtfully designed hotels to both business and leisure travelers,” Jaishankar said. “With Marriott’s brands and global standards, we are confident these hotels will set benchmarks in their respective markets.”
BHVL is the second-largest owner of chain-affiliated hotels and rooms in South India among major private hotel asset owners as of March 31, according to the Economic Times. With the six upcoming hotels, along with the Sheraton Grand Bangalore at Brigade Gateway and Four Points by Sheraton Kochi Infopark, BHVL’s Marriott portfolio will total eight hotels with 1,388 keys.
“Our growth strategy focuses on being present where our guests want us to be, as we continue to meet the demand for luxury travel and hospitality services,” said Rajeev Menon, Marriott’s president, Asia Pacific excluding China. “Today’s agreement underscores our relationship with the Brigade Group and leveraging our brand portfolio, we are confident these developments will meet the needs of travellers for every trip purpose.”
Upcoming projects
Courtyard by Marriott Chennai World Trade Center, Chennai, Tamil Nadu – 45 rooms, opening fiscal year 2027.
Fairfield by Marriott Bengaluru International Airport, Bengaluru, Karnataka – 224 rooms, opening fiscal year 2028.
Fairfield by Marriott Bengaluru Brigade Valencia, Bengaluru, Karnataka – 151 rooms, opening fiscal year 2028.
The Ritz-Carlton Vaikom Island, Kerala – 70 villas, opening fiscal year 2029.
JW Marriott Chennai OMR, Chennai, Tamil Nadu – 250 rooms, opening fiscal year 2030.
Thiruvananthapuram Marriott Hotel World Trade Center, Thiruvananthapuram, Kerala – 200 rooms, opening fiscal year 2030.
BEL has a pipeline of about 16 million square feet of new launches in the residential and commercial segments and plans to add 1,700 keys to its hotel portfolio. BHVL operates nine hotels in Bengaluru, Karnataka; Chennai, Tamil Nadu; Kochi, Kerala; Mysuru, Karnataka and GIFT City, Gujarat, with 1,604 keys. The hotels are managed by Marriott, Accor S.A. and InterContinental Hotels Group. They are in the upper upscale, upscale, upper-midscale and midscale segments.
BHVL recently launched a $101.2 million initial public offering, including a $14.4 million pre-IPO placement, Business Standard reported. Hospitality revenue in the first quarter of fiscal year 2026 was $16.1 million, up 19 percent from the same period in fiscal year 2025, while EBITDA rose 34 percent to $5.5 million.
Separately, Bengaluru-based Prestige Hospitality Ventures recently secured Sebi approval for a $308 million initial public offering.