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IHG promotes two for the Americas

Ciafa is new COO, Hicks is SVP for commercial and revenue management

Jay Ciafa is the new chief operating officer for the Americas at InterContinental Hotels Group and Brian Hicks is the new senior vice president of commercial and revenue management for the Americas.

Both Ciafa and Hicks are based at IHG’s Americas headquarters in Atlanta and report directly to Elie Maalouf, CEO for the Americas.


Caiafa joined the company in 2013 and previously served as senior vice president for hotel lifecycle and growth. He will oversee more than 4,000 IHG hotels across the U.S. and Canada. He also will continue as IHG’s representative on the Metro Atlanta Chamber board of directors.

Hicks previously was IHG’s vice president for global revenue management strategy.In his new role, he will lead the revenue management function and the commercial team in the U.S., Canada, Mexico, Latin America, and the Caribbean.

Hicks served as the chief operating officer of TMI Hospitality and held multiple on-property roles at Ritz-Carlton.

In January, IHG appointed Heather Balsley as its senior vice president for global loyalty and partnership.

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Kevin Carey speaking at AHLA Foundation’s 2025 Night of a Thousand Stars fundraiser event.
Photo credit: American Hotel & Lodging Association

Carey is AHLA Foundation president and CEO

Who Is Kevin Carey, New AHLA Foundation CEO in 2025?

KEVIN CAREY, CHIEF operating officer and senior vice president of the American Hotel & Lodging Association, is now president and CEO of AHLA Foundation. He will remain AHLA’s chief operating officer while succeeding Anna Blue, who announced her departure in February after two years.

The announcement follows the Foundation’s Night of a Thousand Stars fundraiser, which gathered more than 400 industry leaders and raised more than $1 million for its initiatives, AHLA said in a statement.

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