Summary:
- Choice named Joshua Sloser chief commercial officer to lead its commercial strategy.
- He most recently served as McDonald’s global SVP of customer and commercial innovation.
- Sloser also spent nearly a decade at Hilton in senior digital and e-commerce roles.
Joshua Sloser is chief commercial officer of Choice Hotels International. He will develop and implement the company’s commercial strategy, overseeing digital channels, including ChoiceHotels.com and the mobile app, revenue management, third-party distribution and customer service to drive growth and market share.
Sloser has more than 20 years of leadership experience across hospitality, restaurant and travel industries. He most recently served as McDonald’s global senior vice president of customer and commercial innovation, Choice said in a statement.
“Choice Hotels continues to capitalize on diversified growth avenues and strong international momentum, as demonstrated in our recent second-quarter performance,” said Pat Pacious, Choice’s president and CEO. “As we accelerate our global expansion and deepen customer engagement, Joshua’s proven ability to drive innovation, lead cross-functional teams and deliver measurable commercial outcomes will be instrumental. His franchising experience, paired with expertise in digital, commercial and customer experience, makes him an excellent fit for the chief commercial officer role.”
Prior to McDonald’s, he spent nearly a decade at Hilton Worldwide Holdings in senior digital and e-commerce roles. He has also held leadership positions at airline and travel companies, including America West Airlines, Cendant, Ciber Consulting and Travelocity.
Sloser said he is joining Choice Hotels at a pivotal point in its growth.
“The company’s legacy of innovation, focus on value for franchisees and commitment to guest experiences resonate with me,” he said. “I look forward to working with the team to build on that momentum and help shape the next chapter of commercial success.”
In August, Choice reported second-quarter net income of $81.7 million, down from $87.1 million a year earlier. Its global pipeline exceeded 93,000 rooms, including nearly 77,000 in the U.S.
