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Wyndham, Grubhub offer free delivery to guests, staff

The service is available at nearly 6,000 U.S. hotels across 20 brands

Wyndham & Grubhub Offer Free Delivery to Guests & Staff

Wyndham Hotels & Resorts and Grubhub will offer free product delivery to guests and staff at nearly 6,000 U.S. locations.

Summary:

  • Wyndham Hotels & Resorts is partnering with Grubhub to offer free product delivery to guests and staff at nearly 6,000 U.S. hotels across 20 brands.
  • A Grubhub account is required to activate the complimentary Grubhub+ membership; no credit card is needed and the membership does not auto-renew.
  • Wyndham recently deployed Elavon’s cloud payments interface to more than 6,000 U.S. and Canadian franchisees.

WYNDHAM HOTELS & RESORTS and Grubhub, an online ordering and delivery platform, will offer item delivery to guests and staff with no delivery fees and other benefits. The service is available at nearly 6,000 U.S. hotels across 20 brands, with orders placed through the Grubhub app on-site or by scanning a hotel QR code.


Once connected, guests and staff are guided through a digital process to activate a six-month Grubhub+ membership with free delivery on eligible orders, reduced service fees and 5 percent credit back on pickup orders, the companies said in a joint statement.

“Travel should be enjoyable, not stressful — and that’s exactly what Grubhub helps deliver,” said Charmaine Taylor, Wyndham’s senior vice president, strategic and financial partnerships. “Whether it’s a late-night craving, forgotten essentials, or a last-minute need like a phone charger, anyone at one of our hotels can now get what they need, when they need it. With the added perks of Grubhub+, convenience and comfort are just a few taps away.”

Grubhub, part of Wonder Group, operates in more than 4,000 U.S. cities with over 400,000 merchants, the statement said.

Rob DelaCruz, Grubhub’s vice president and general manager for campus and hospitality, said Wyndham has one of the largest hotel footprints in the U.S.

“Together, we’re elevating the on-property experience, delivering seamless convenience not only for the hundreds of thousands of guests who walk through their doors each year, but also for the tens of thousands of hotel team members who make those stays possible,” he said.

A Grubhub account is required to activate the complimentary Grubhub+ membership, the statement said. No credit card is needed and the membership will not auto-renew.

In June, Wyndham deployed Elavon’s cloud payments interface to more than 6,000 U.S. and Canadian franchisees, enabling hotels across its 25 brands to process payments through their property management systems without on-site hardware.


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THE U.S. HOTEL construction pipeline held steady year-over-year in the third quarter, according to Lodging Econometrics. It comprises 6,205 projects with 728,416 rooms—unchanged in project count and up 1 percent in rooms from last year.

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