WYNDHAM HOTELS & RESORTS deployed payment processor Elavon’s cloud payments interface to more than 6,000 franchisees in the U.S. and Canada. Hotels under Wyndham’s 25 brands can use CPI without on-site hardware for their property management systems.
The cloud-based solution is designed to reduce operational overhead, limit hardware-related security issues and support mobile check-in, Elavon said in a statement.
“The shift to Elavon’s cloud payments interface helps ensure our franchisees have access to modern, secure, and reliable payment processing solutions,” said Scott Strickland, Wyndham’s chief commercial officer. “This is more than just a technological upgrade; it’s about enabling a seamless guest experience and reducing complexity. With CPI, we can support faster check-ins, touchless payments and a secure, PCI DSS-compliant environment across all our properties.”
Wyndham franchisees can use CPI to access payment services that adjust to changing operational needs, the statement said. Benefits include integration with cloud-based third-party software—such as property management systems, reservation platforms and loyalty programs—as well as encryption and tokenization technologies to protect transactions.
Noble Tackett, Elavon’s head of merchant, institutional client group and global airlines, said CPI enables Wyndham franchisees to maintain a streamlined, secure payment process that can adapt to future growth.
“We’re excited to help Wyndham’s properties stay ahead of the curve by offering flexible solutions, such as mobile check-in, that meet the evolving needs of both franchisees and guests,” he said.
Geoff Ballotti, president and CEO of Wyndham Hotels & Resorts, recently announced new initiatives at the company’s 2025 Global Conference at Caesars Forum in Las Vegas, including technology, marketing, loyalty program updates and expansion in India.
