Summary:
- PHA will host its 8th National Housekeepers Convention on May 30 in New Delhi.
- More than 300 participants are expected, including housekeeping and operations leaders.
- It will focus on trends such as AI workflows, sustainability and workforce training.
THE PROFESSIONAL HOUSEKEEPERS Association will host its 8th National Housekeepers Convention on May 30 in New Delhi. The one-day event will bring together housekeeping professionals and hospitality leaders from across India to discuss industry trends, standards and operations.
The convention, titled “Leadership in the Art and Science of Housekeeping,” highlights the balance between guest service and structured systems, including processes, hygiene protocols, technology, and performance measurement, PHA said in a statement. It follows three principles—care, create and elevate—focusing on responsibility to people and the environment, innovation in processes and tools and professional development in housekeeping.
“Housekeeping has transitioned from a back-of-house function to a strategic pillar in hospitality operations," said Jayashree Nagaraj, PHA’s founder, president and chairperson. "The participation and discussions at the 2025 convention in Bengaluru reaffirmed the industry’s commitment. In 2026, we aim to deepen this conversation with actionable insights and practical solutions for operational needs.”
The 2026 convention is expected to draw more than 300 participants, including housekeeping and operations leaders, educators and suppliers, up from more than 220 delegates last year, the association said.
The event will be held under the theme “Stewards of Standards,” highlighting housekeeping leaders’ role in maintaining quality, safety and consistency in hospitality operations. It will also focus on trends such as AI-supported workflows, sustainability benchmarks, workforce training, digital quality assurance and process management in housekeeping and facilities.
A recent study by Credit Rating Information Services of India Ltd. found that India’s tourism sector needs stronger infrastructure and services for micro, small and medium enterprises to convert high visitor numbers into sustainable livelihoods.
