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Knowland introduces sales certification program for hospitality professionals

The program aims to boost sales careers by showcasing skills to employers

Knowland introduces sales certification program for hospitality professionals

HOSPITALITY RESEARCH FIRM Knowland recently launched the Knowland Certification Program. The program offers three certification credentials aimed at enabling hotel sales professionals to enhance their skills, elevate their professional profiles and demonstrate proficiency in management, Knowland said in a statement.

“Today’s data-driven solutions require hoteliers and software companies to work together to ensure software investments are being used to their fullest potential,” said Jessica Carey, VP customer operations, Knowland. “Knowland is a vital sales skill and a must-have expertise for today’s sales teams; therefore, having a certification program advances our efforts to demonstrate that sales teams are comfortable and knowledgeable in all aspects of the platform and can prove that knowledge.”


Sales professionals who come to the table with verifiable experience can advance their careers by documenting their skills and efficiently communicating that value to current or potential employers, Knowland said.  The program provides three credential levels: Certified Knowland Sales Leader Professional, Certified Knowland Power User Professional and Certified Knowland Revenue Leader Professional (launching in 2024).

Knowland users can enroll in the certification course here.

In 2022, Hyatt Corp. expanded its collaboration with Knowland, becoming the first global hotel brand to provide Knowland database access through a portfolio-driven initiative for its properties.

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Wyndham Hotels & Resorts Report 5% RevPAR Decline in Q3 2025
Photo credit: Wyndham Hotels & Resorts

Wyndham’s RevPAR dropped 5 percent in Q3

Summary:

  • Wyndham’s global RevPAR fell 5 percent in the third quarter.
  • Net income rose 3 percent year over year to $105 million.
  • Development pipeline grew 4 percent year over year to 257,000 rooms.

WYNDHAM HOTELS & RESORTS reported a 5 percent decline in global RevPAR in the third quarter, with U.S. RevPAR down 5 percent and international RevPAR down 2 percent. Net income rose 3 percent year over year to $105 million and adjusted net income was $112 million.

The company’s development pipeline grew 4 percent year over year and 1 percent sequentially to 257,000 rooms, Wyndham said in a statement.

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