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Report: Hotel workers face higher injury rates

Housekeeping and luggage handling cause most staff injuries

hospitality worker safety

Hotel employees face higher injury risks than restaurant workers, mostly related to housekeeping and luggage handling, according to OysterLink.

Photo credit: iStock
  • Hotel employees face higher injury risks, OysterLink reported.
  • Housekeeping and luggage handling cause most injuries,
  • About 60 percent of the injuries result in days away from work.

HOTEL EMPLOYEES FACE higher injury risks than restaurant workers, according to OysterLink. More than 60 percent of injuries result in days away from work and are often linked to housekeeping and luggage handling.

Hotel injuries are more frequent and more severe, OysterLink reported, citing Bureau of Labor Statistics data that show a safety divide across the industry. While private sector injury rates are low, subsectors such as hotels and fast-food chains continue to report rates above the national average.


“Workers are looking for more than just a paycheck; they’re looking for environments that prioritize their well-being,” said Milos Eric, OysterLink’s general manager. “For employers in high-risk sectors like hotels and fast food, improving safety protocols isn’t just about compliance—it’s a critical tool for hiring in a competitive market.”

In November, OysterLink data showed hotel rates in U.S. host cities were up 55 percent year over year, but World Cup–date occupancy remained in single digits. Slower inbound travel and new visa restrictions may limit the U.S. share of the tournament’s economic gains.

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