What is Canary Technologies and what does it do for hotels?
HOSPITALITY SOFTWARE PROVIDER Canary Technologies has closed an $80 million Series D funding round to support its global expansion in hospitality AI. California-based Canary, led by CEO Harman Singh Narula and President SJ Sawhney, is now valued at about $600 million.
The round was led by Brighton Park Capital, with participation from existing investors Insight Partners, F-Prime Capital, Thayer Ventures, Y-Combinator and Commerce Ventures. The fundraise follows a $50 million Series C round announced 12 months ago and caps a year that included partnerships with Best Western, Aimbridge Hospitality, Marriott, Wyndham, TUI Hotels & Resorts and others. Canary also launched new AI products, including AI Voice and Webchat.
“The hospitality industry is entering a new era powered by AI and we’re proud to be at the forefront of that transformation,” said Narula. “Through enterprise-grade solutions, we’re helping hotels run smarter, deliver faster service and create more personalized guest experiences at scale. This investment reflects the dedication of the team and the growing impact Canary is making across the industry.”
Sawhney said the milestone reflects the team’s ongoing work to build solutions for the industry.
“Our AI solutions are developed in close partnership with customers, built for hospitality and informed by hoteliers’ daily workflows,” he said. “When hotel partners seek better service, smarter operations, or improved guest experiences, our team works to turn those goals into reality with precision, scale and purpose.”
The announcement follows Canary’s broader growth, with its platform now used by more than 20,000 hotels in more than 100 countries. Its software includes mobile check-in and checkout, tablet registration, upsells, guest messaging, Canary AI and digital tipping.
“Canary’s scale and growth in travel and hospitality are unmatched,” said Kevin Magan, partner at Brighton Park Capital. “We’re pleased to partner with Harman, SJ and the team as they build on their momentum and strengthen their position in the market. Their focus on delivering enterprise-grade solutions positions them for long-term success.”
A recent HotStats blog post noted that hotels using updated competitive sets consistently outperform others.
