Skip to content

Search

Latest Stories

Best Western’s Dowling joins DEI Advisors

The non-profit diversity consultancy was begun last year by Best Western’s former CEO

Best Western’s Dowling joins DEI Advisors

DOROTHY DOWLING HAS joined her old boss, David Kong, as a principal for Kong’s DEI Advisors, a non-profit organization that aims to empower women and other underrepresented groups to achieve their career goals. Previously, Dowling was chief marketing officer at Best Western Hotels & Resorts for 18 years while Kong was Best Western’s CEO for 20 years.

Kong, along with principals Rachel Humphrey and Lan Elliott, formed DEI Advisors last year. Humphrey is the former executive vice president and COO for AAHOA, and Elliott is co-founder of Acacia Hospitality LLC.


Dowling also held senior leadership positions with other hospitality companies, including Wyndham Hotels & Resorts, Forte Hotels, Travelodge Canada, Royal Host REIT and ARAMARK. She serves as a board member and advisor for several organizations, including Cubesmart, HSMAI, and WINiT by GBTA.

Dowling recently received the lifetime achievement awards from the Hospitality Sales and Marketing Association International, the NYU International Hospitality Industry Investment Conference for her business performance, and GBTA WINiT for her leadership advancing diversity, equity, and inclusion in the hospitality industry, according to DEI Advisors.

“I am delighted to collaborate with David Kong, Rachel Humphrey, and Lan Elliott in this exciting venture,” said Dowling. “I look forward to providing content on this new platform to help others learn through the stories and experiences of current leaders who are shaping and transforming our industry.  My hope is to provide inspiration, highlight real-life experience, and provide practical advice to help underrepresented audiences break through barriers on their leadership journey.“

Kong said his partners and he are excited to bring on Dowling.

“Having worked with Dorothy for 18 years, I know firsthand her passion and commitment to helping women advance their careers,” he said. “The guests she will invite through her broad industry relationships will enrich our content and empower others.”

Scottsdale, Arizona-based DEI Advisors claims its mission is “to collect and share insights and learnings from industry leaders to inspire and empower individuals to achieve their career aspirations.” In six months, it has posted more than 60 interviews with leaders from different levels of the industry, including Gilda Perez-Alvarado, global CEO of JLL Hotels & Hospitality; Mark Hoplamazian, CEO of Hyatt Hotels Corp.; Keith Barr, CEO at IHG Hotels & Resorts; Ashli Johnson, equity and inclusion consultant; Geoff Ballotti, president and CEO of Wyndham Hotels & Resorts; Amanda Hite, president of STR;  Chip Rogers, president and CEO of the American Hotel & Lodging Association; Mit Shah, founder and CEO of Noble Investment Group; Heather McCrory, CEO of ACCOR; and Stephanie Linnartz, president of Marriott International.

More for you

Peachtree Group's Residence Inn by Marriott under construction in downtown San Antonio, topping out milestone reached, June 2025

Peachtree tops out San Antonio Residence Inn

Peachtree Hotel to Open in Summer 2026 with 117 Extended-Stay Rooms

PEACHTREE GROUP HELD a “topping out” for its Residence Inn by Marriott in downtown San Antonio, Texas, marking completion of the structural phase of the 10-story, 117-room hotel. The property, co-developed with Austin-based Merritt Development Group, is scheduled to open in summer 2026.

The extended-stay hotel will be owned by Peachtree and managed by its hospitality management division, the company said in a statement.

Keep ReadingShow less
San Francisco museum to open Indo-American hotelier exhibit in 2026 honoring Indian American pioneers
Photo courtesy of Beth LaBerge/KQED

Tenderloin Museum plans Indian hotelier exhibit

What is the Indo-American Hotelier Exhibit in San Francisco?

THE TENDERLOIN MUSEUM in San Francisco is launching the Indo-American Hotelier History Exhibit, the first permanent U.S. exhibition of its kind. The exhibit, opening in 2026 as part of the museum’s expansion, will document Indian immigrants’ role in the U.S. hospitality industry, beginning in San Francisco’s Tenderloin.

It will document the role of Indian immigrants in the U.S. hospitality industry, beginning in San Francisco’s Tenderloin, AAHOA said in a statement.

Keep ReadingShow less
Auro Hotels Launches $2M 'Rama Legacy' Scholarship

Auro launches $2M scholarship for employees’ children

What is the Rama Legacy Scholarship by Auro Hotels?

AURO HOTELS LAUNCHED its $2 million Rama Legacy Scholarship endowment for employees' children, continuing a tradition started by company co-founder H.P. Rama. Several students received scholarships in this inaugural year, reflecting the company’s view that its success depends on its people.

As founding chairman of AAHOA and past chairman of the American Hotel and Lodging Association, Rama believes the hospitality industry’s strength lies in developing its people, Auro said in a statement. He established the first scholarship under his family’s name in 1998.

Keep ReadingShow less
Philadelphia Tops Bed Bugs Infestation List Again in 2025

Report: Philadelphia tops bed bug list again

Which U.S. Cities Have the Worst Bed Bug Problems in 2025?

PHILADELPHIA LEADS THE list of the 50 most bed bug-infested U.S. cities for the second year in a row, followed by New York City and Cleveland-Akron, according to Terminix. The results show a rise in bed bug activity, with cities in Ohio, Texas, Florida, California and Pennsylvania making up much of the list, driven by travel, urban density and housing conditions.

Terminix's list of the 50 most bed bug-infested U.S. cities is based on 2024 service data from more than 300 branches nationwide.

Keep ReadingShow less
Colliers: US hotel assets improve in 2025, led by Northeast and Central regions

Report: Hospitality health up on travel, events

What are the key findings from Colliers’ 2025 Hospitality Outlook?

THE FINANCIAL HEALTH of hospitality assets, especially in the northeast and central regions, is improving, driven by leisure travel and the return of conferences and events, according to Colliers. U.S. hotels saw RevPAR rise 2.4 percent, ADR 1.9 percent and a slight uptick in occupancy from April 2024 to March 2025.

Colliers' 2025 Hospitality Outlook report found that some regions are still returning to pre-pandemic demand levels, while others are reaching prior cyclical peaks.

Keep ReadingShow less