Skip to content

Search

Latest Stories

Hyatt achieves record global pipeline with 129K rooms

The World of Hyatt loyalty program reached 46 million members worldwide

Hyatt achieves record global pipeline with 129K rooms

HYATT HOTELS CORP. reported an almost 85 percent growth in its global pipeline since 2017, reaching a record of 129,000 rooms. During this period, the company doubled its luxury rooms, tripled its resort rooms, and quintupled its lifestyle rooms. Pictured is a rendering of the New Andaz Miami Beach in Miami Beach, Florida.

The company is expanding its brand portfolio both nationally and globally, selecting new and existing markets to enhance its network effect for owners and guests, Hyatt said in a statement.


“Hyatt's ability to lead the industry in net rooms growth for seven years is a result of our unique approach to development," said Mark Hoplamazian, Hyatt’s president and CEO. "We strategically expand our portfolio of brands, intentionally selecting new and existing markets to enhance our network effect for owners and guests. Our commitment to thoughtful organic growth and strategic acquisitions amplifies our asset-light business model. Our goal is not to be the largest hospitality company, but the company most valued by colleagues, guests, and owners.”

Meanwhile, the World of Hyatt loyalty program has quadrupled its membership since 2017 and increased by 22 percent by the end of the first quarter compared to the previous year, now boasting 46 million global members. Hyatt claimed that the World of Hyatt has 30 percent more members per hotel than its major competitors.

U.S. portfolio growth

Hyatt's upcoming lifestyle property openings and rebrandings in the U.S. include The Bentley Hotel Southampton in New York, now open and joining the JdV by Hyatt brand in September; Thompson Palm Springs in California, expected to open in September; Andaz Miami Beach in Florida, expected to open by the end of 2024; Thompson Miami Beach in Florida, expected to open in late 2024 and The Digby in Savannah, Georgia, expected to open in 2025 and join The Unbound Collection."

The Bentley Hotel Southampton is owned by Bijal Hospitality, led by Prakash Patel as president and CEO, and Chief Operating Officer Ketal Patel.

Hyatt Studios, Hyatt's foray into the upper-midscale extended-stay segment, currently has over 250 deals in various stages of negotiation, the statement said. This includes agreements with multiple owners who have either signed or are negotiating development rights agreements for five or more locations each. The brand recently marked its second groundbreaking for a location in Huntsville, Alabama. With more than 3,000 rooms in development, Hyatt Studios hotels are expanding into several new submarkets for Hyatt.

Since late 2023, Hyatt has secured agreements for the following deals: Hyatt Studios Front Royal, Chesapeake, Charlottesville, and Harrisonburg in Virginia; Oxford and Ridgeland in Mississippi; Jacksonville Town Center in Florida; Billings in Montana; El Centro in California; Lehigh Valley in Pennsylvania and Pooler Savannah Airport in Georgia.

Among the seven proposed Grand Hyatt locations, Grand Hyatt Deer Valley in Utah is slated to open in late 2024, Hyatt said. The Grand Hyatt Indian Wells Resort & Villas in California will rebrand from Hyatt Regency Indian Wells Resort & Spa following a $64-million renovation. Meanwhile, the Grand Hyatt Scottsdale Resort, expected to rebrand in late 2024, will be Arizona's first Grand Hyatt hotel after a $110-million renovation, transitioning from Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch.

Hyatt's Inclusive Collection resorts totaled approximately 41,412 rooms across 124 properties as of the end of the first quarter of 2024. With 10 distinct brands, the collection continues to expand into new destinations, including Dreams Madeira Resort Spa & Marina in Portugal (expected to open in 2024), Secrets Playa Esmeralda Punta Cana in the Dominican Republic (expected to open in 2024), and Secrets Baby Beach Aruba in the Netherlands (expected to open in 2025).

Hyatt recently reported strong performance in early 2024, with RevPAR and revenue growth driven by pipeline expansion in its core hotel business and global franchise network. Systemwide RevPAR increased by 5.5 percent compared to 2023, while all-inclusive resorts' net package RevPAR saw an 11 percent surge.

More for you

Deloitte value-seeking report 2025

Study: Consumers seek value over low prices

Summary:

  • Consumers are prioritizing value over low prices, pushing brands—including hotels—to adapt, Deloitte finds.
  • Economic uncertainty and inflation are driving caution and shifting views on pricing and spending.
  • Value-seeking by generations: 49 percent of Gen X, 43 percent of Boomers, 40 percent of Millennials and 44 percent of Gen Z.

AMID ECONOMIC UNCERTAINTY and inflation, U.S. consumers are prioritizing value over low prices, favoring brands with added benefits, according to a Deloitte study. This shift is reshaping the market as companies, including hotels, adapt to changing expectations.

Keep ReadingShow less
Red Roof partners with FreedomPay to streamline payments in 700+ U.S. hotels
Photo credit: Red Roof

Red Roof taps FreedomPay for 700+ hotels

Summary:

  • Red Roof is contracting with FreedomPay to provide payments across its 700+ U.S. hotels.
  • The company will gain an integrated solution, improved service, cost savings and efficiency.
  • The company is investing in people and technology to advance the brand, president Zack Gharib told Asian Hospitality.

RED ROOF IS contracting with FreedomPay to provide payments across its portfolio of more than 700 hotels in the U.S. The company will receive an integrated payment solution, upgraded service, cost savings and operational efficiency, according to a statement.

Keep ReadingShow less
Gen Z Shifts Hotel Shopping: Tech, Experiences & Values

Survey: Gen Z redefines hotel shopping

Summary:

  • Younger consumers are redefining hotel discovery through platform-hopping and peer input, according to SOCi.
  • Fragmented search and discovery are reshaping how trust is built.
  • About one-third of consumers aged 18–34 report less brand loyalty than a year ago.

GEN Z IS RESHAPING hotel shopping through multiple platforms, peer input and real-time research, according to SOCi, a marketing platform for multi-location businesses. Unlike previous generations who relied on a single search engine or map app, the younger consumer moves through a series of smaller decisions - starting on TikTok, checking Reddit or Yelp and ending with a Google Maps search.

Keep ReadingShow less
Hotel Tech Advances; Outpaces Operational Readiness

Report: Tech outpaces readiness in hotels

  • A gap is growing between technological potential and operational readiness, with many hotel teams still early in AI use.
  • Distribution teams are evolving with limited resources and uneven investment in talent and automation.
  • The report outlines how commercial teams in hospitality are managing transformation.

THERE IS A widening gap between technological potential and operational readiness, with many hotel staff still early in using AI effectively, according to “The State of Distribution 2025” report. Despite the availability of technology, training, systems and workflows remain in development.

The second edition of the industry benchmark report—published by NYU SPS Jonathan M. Tisch Center of Hospitality and its Hospitality Innovation Hub, in collaboration with RateGain Travel Technologies and HEDNA—noted that as traveler expectations rise, aligning people, processes and platforms is becoming a driver of performance.

Keep ReadingShow less
Twin Cities Pipeline Flow Hits 15‑Year Low: Major Impact

Report: Twin Cities pipeline at 15-year low

Minneapolis–St. Paul Hotel Pipeline Falls to 15-Year Low in 2025

FEWER THAN 250 HOTEL rooms were under construction in the Minneapolis–St. Paul metro at the start of 2025, the lowest level since 2010, according to Marcus & Millichap. The limited pipeline, however, signals strong demand for existing inventory.

Marcus & Millichap’s “2025 Hospitality Investment Forecast for Minneapolis–St. Paul” projects metro-wide occupancy will rise for a sixth straight year to 59.4 percent, above the past decade’s average but still below pre-pandemic levels.

Keep ReadingShow less