Skip to content
Search

Latest Stories

Wyndham is latest to require guests to wear facemasks

Also, hotel CEOs ask feds for more COVID-19 testing

WYNDHAM HOTELS & RESORTS is the latest large hotel company to require guests to wear masks in public places. At the same time, several CEOs of those same companies sent a letter to Congress asking for more and better COVID-19 testing.

Mask up


Wyndham’s new policy will take effect on Aug. 10 in U.S. and Canada property. Geoff Ballotti, Wyndham president and CEO, announced the new policy on Wednesday.

“We all must play a role in slowing the spread of COVID-19,” Ballotti said. “This is a simple step we can take to help protect guests, team members, franchisees, and the countless communities we serve.”

The policy is part of Wyndham’s participation in the American Hotel & Lodging Association’s “Safe Stay Guest Checklist” is part of its Safe Stay initiative launched in May. It follows Marriott International’s announcement of its new mask mandate on July 21. Other companies that are now requiring face coverings for guests are Hilton, InterContinental Hotel Group, Radisson Hotel Group, Loews Hotels & Co. and Hyatt Hotels Corp.

“This new policy comes at a pivotal time amidst the ongoing challenges of COVID-19 and helps us care for the health and safety of our guests and colleagues,” said Mark Hoplamazian, Hyatt president and CEO. “In an effort to enable safe travel, we support AHLA’s recently expanded Safe Stay initiative and traveler checklist that help us come together as an industry to promote clear guidelines, which for the foreseeable future include the wearing of face coverings in indoor public spaces and practicing social distancing throughout the hotel.”

Under Hyatt’s policy, guests who are not wearing face coverings indoors will be asked to wear one and masks will be made available to all. The company “requests” that all guests practice social distancing. However, while mask mandates are becoming de rigueur, enforcement of the new rules has been inconsistent, according to an article in Forbes.

“From a business standpoint, the face-mask requirement is going to only encourage more people to come to your business and help your occupancy rates that are so hurt right now,” Chip Rogers, AHLA president and CEO, told Forbes. “So, from that perspective, it's an incentive for our industry to make sure that we're not only promoting this, but enforcing it. But the enforcement, given all the challenges that we face, is probably not going to be uniform.”

Uniform enforcement is not realistic, Rogers said.

“We're still working on that part to come up with something that's uniform, but as of right now, it would be enforced and is being enforced on a case by case basis,” he said.

Testing, testing, testing

On July 27, 13 CEOs from major hospitality companies sent a letter to President Trump and Congress asking that measures to ensure more and better COVID-19 testing be included in the next federal stimulus package, according to the U.S. Travel Association. The letter specifically endorses the TEST Act that has been introduced in the Senate.

“The travel industry has aggressively gathered data on the coronavirus outbreak and its fallout in order to inform our exhaustive deliberations on best health practices, trends and attitudes among travel consumers, and the proper timing of a safe reopening of the American travel economy,” the letter said. “Analysis of the data leads to the conclusion that broader testing—in concert with other key factors such as a robust federal policy framework of relief and stimulus, rigorous health and safety standards adopted by travel-related businesses, and the universal embrace of good health practices (such as the wearing of masks) by the public—is an essential component of reopening and recovery.”

Roger Dow, USTA’s president, along with Hoplamazian and Ballotti, signed the letter.

Other signatories to the letter were:

  • Heather McCrory of Accor North America
  • David Kong of Best Western Hotels & Resorts
  • Pat Pacious of Choice Hotels International
  • Chrissy Taylor of Enterprise Holdings
  • Chris Nassetta of Hilton
  • Jim Risoleo of Host Hotels & Resorts
  • George Markantonis of Las Vegas Sands Corporation
  • Elie Maalouf of InterContinental Hotels Group
  • Jonathan Tisch of Loews Hotels
  • Arne Sorenson of Marriott

More for you

AAHOACON25 in New Orleans, featuring 500 exhibitors and 5,000 attendees at the Ernest N. Morial Convention Center

AAHOACON25 leads to lasting partnerships

AAHOACON25: A Milestone Event for Hospitality

THE 2025 AAHOA Convention & Trade Show is over, but the partnerships announced during the show will go on. The theme of AAHOACON25 was "New Ideas, New Connections, New Orleans," and more than 5,000 registered attendees filled the New Orleans Ernest N. Morial Convention Center for the conference.

AAHOACON25 also had nearly 500 exhibitors occupying 85,000 square feet of exhibit space, according to AAHOA. The event featured around 20 education sessions, a do-it-yourself product demo experience known as The Garage on the Trade Show Floor, keynote speakers, and networking events, including the Block Party at Fulton Street.

Keep ReadingShow less
Asian Hospitality unveils inaugural ‘Women of Color Power List’

Asian Hospitality unveils inaugural ‘Women of Color Power List’

Women of Color Power List 2025 Debuts at AAHOACON 2025

ASIAN MEDIA GROUP USA, publisher of Asian Hospitality magazine, launched the first-ever “Women of Color Power List 2025” at the 2025 AAHOA Convention & Trade Show in New Orleans, honoring 51 women reshaping the U.S. hospitality industry. The publication is the first to spotlight the achievements of women of color, recognizing their resilience, innovation, and leadership.

Asian Media Group Managing Editor Kalpesh Solanki, Executive Editor Shailesh Solanki, and Chief Operating Officer Aditya Solanki announced the list during the conference.

Keep ReadingShow less
AAHOALending.com લોન્ચ 2025

AAHOA, બ્રિજ AAHOALending.com લોન્ચ કરે છે

AAHOA અને બ્રિજે AAHOALending.com ને AAHOACON 2025 માં રજૂ કર્યું

AAHOA અને બ્રિજે AAHOALending.com લોન્ચ કર્યું, જે હોસ્પિટાલિટી પર કેન્દ્રિત ડિજિટલ ધિરાણ પ્લેટફોર્મ છે. તે AAHOA સભ્યોને 150 થી વધુ ધિરાણકર્તાઓની ઍક્સેસ પ્રદાન કરે છે, જેમાં વધુને વધુ લોકોને નિયમિતપણે ઉમેરવાની યોજના છે, આ પ્લેટફોર્મ વપરાશકર્તાઓને ધિરાણ વિકલ્પોની તુલના કરવાની, શ્રેષ્ઠ દરો અને સુરક્ષિત ભંડોળ શોધવાની મંજૂરી આપે છે.

કોફાઉન્ડર અને CEO રોહિત માથુરની આગેવાની હેઠળના બ્રિજને ક્લબ બ્લુ ઇન્ડસ્ટ્રી પાર્ટનર તરીકે નિયુક્ત કરવામાં આવ્યા છે, જે AAHOAના પ્રોગ્રામમાં સર્વોચ્ચ સ્તર છે, તેના 300 ભાગીદારોમાંથી માત્ર 12 જ લાયકાત ધરાવે છે, એમ બંનેએ સંયુક્ત નિવેદનમાં જણાવ્યું હતું.

Keep ReadingShow less
2025માં મંદીની સંભાવના 50 ટકા : HAMA સર્વે

2025માં મંદીની સંભાવના 50 ટકા : HAMA સર્વે

HAMA 2025 સર્વે: 49% મેનેજર્સ મંદીની આશંકા ધરાવે છે

હોસ્પિટાલિટી એસેટ મેનેજર્સ એસોસિએશનના સ્પ્રિંગ 2025 ઇન્ડસ્ટ્રી આઉટલુક સર્વેક્ષણમાં અંદાજે 49 ટકા ઉત્તરદાતાઓ 2025 માં અમેરિકામાં મંદીની અપેક્ષા રાખે છે, જે 2024ના પાનખર સર્વેક્ષણમાં 19 ટકાથી વધુ છે. ટોચની ત્રણ ચિંતાઓ માંગ, ટેરિફ અને DOGE કટ અને વેતનમાં વધારો વચ્ચેનો જોડાણ છે.

HAMA સર્વેક્ષણમાં જાણવા મળ્યું છે કે લગભગ 55 ટકા ઉત્તરદાતાઓએ તેમની વર્તમાન વ્યૂહરચનાના ભાગ રૂપે બ્રાન્ડ અથવા મેનેજમેન્ટ ફેરફારો કર્યા છે અથવા કરવાની યોજના બનાવી છે.

Keep ReadingShow less
AAHOA Bridge AAHOALending 2025

AAHOA, Bridge launch AAHOALending.com

AAHOA and Bridge Unveil AAHOALending.com at AAHOACON 2025

AAHOA AND BRIDGE launched AAHOALending.com, a digital lending platform focused on hospitality. It offers AAHOA members access to more than 150 lenders, with plans to add more regularly, while allowing users to compare financing options, find the best rates and secure funding.

Bridge, led by Cofounder and CEO Rohit Mathur, has been named a Club Blue Industry Partner, the highest level in AAHOA’s program, with only 12 of its 300 partners qualifying, the duo said in a joint statement.

Keep ReadingShow less