Skip to content

Search

Latest Stories

Survey finds 85 percent travelers have safety concerns

Respondents find family and personal travel more concerning

THE CORONAVIRUS EMERGING out of China has had an effect on international travel, but it is only one of many safety concerns by travelers reveled in a survey by travel risk and crisis response provider Global Rescue. They include fears of cybercrime and travel in dangerous regions, with levels of concern differing according the age of the traveler.

At the same time, the survey also found that most respondents are not cancelling their trips.


Around 85 percent of people responding to the 2020 Annual Global Rescue Travel Safety Survey expressed concerns over travel safety. The survey, conducted between Jan. 22 and 28, found that over 95 percent are likely to travel in 2020, either domestically or internationally, while 35 percent are “concerned” or “very concerned” about their travel safety in 2020.

The Middle East is the region most troubling to travelers with 56 percent reporting they would be “very concerned” making a trip there. Trips to Asia and Africa were the next most worrisome for travelers.

A majority, 64 percent, found North America or Australia as the safest destinations without any concerns while 13 percent of respondents are “not concerned” at all about travel safety.

“I think the Middle East gets a bad rap,” said Matt Napiltonia, a Global Rescue Operations expert and former Navy SEAL. “There are places you just can’t go like Syria and Iraq. But Saudi Arabia, Lebanon, Israel, the UAE, and other areas there are great. The Middle East is a good place.”

Compared to business travel, people find family and personal travel nearly three times more concerning.

“If I’m involved in an incident or accident on family travel, it will likely affect not only my safety but that of my family members,” a survey respondent said. “On a business trip, my family, of course, will be affected by my injury or death, but they likely will not be with me and will not be involved directly in the calamity.”

Men are about 50 percent more concerned about family travel than women.

The survey further finds older travelers less worried about health or medical issues than their younger counterparts with 40 percent of travelers under age 40 saying health/medical issues are the greatest threat while touring and exploring, compared to just 29 percent in the 40-60 years age group.

However, the outbreak of the novel coronavirus emerged as the biggest safety concern in the New Year and significantly affected the industry with Baird/STR Hotel Stock Index for January dropping to 7.7 percent to 4,863.

More for you

American Franchise Act announced in U.S. Congress to protect hotel franchising and jobs

House unveils act to boost franchise business

Summary:

  • House introduces AFA to boost franchise model and hotel operations.
  • The act establishes a joint employer standard.
  • AHLA backs the bill, urging swift adoption.

THE HOUSE Of Representatives introduced the American Franchise Act, aimed at supporting the U.S. franchising sector, including 36,000 franchised hotels and 3 million workers nationwide. The American Hotel & Lodging Association, backed the bill, urging swift adoption to boost the franchise model and clarify joint employer standards.

Keep ReadingShow less
U.S. holiday travel 2025 trends

Report: U.S. consumers’ holiday travel intent dips

Summary:

  • U.S. holiday travel is down to 44 percent, led by Millennials and Gen Z.
  • Younger consumers are cost-conscious while older generations show steadier travel intent.
  • 76 percent of Millennials are likely to use AI for travel recommendations.

NEARLY 44 PERCENT of U.S. consumers plan to travel during the 2025 holiday season, down from 46 percent last year, according to PwC. Millennials and Gen Z lead travel intent at 55 percent each, while Gen X sits at 39 percent and Baby Boomers at 26 percent.

Keep ReadingShow less
Report: Global RevPAR to rise 3–5 percent in 2025

Report: Global RevPAR to rise 3–5 percent in 2025

Summary:

  • Global hotel RevPAR is projected to grow 3 to 5 percent in 2025, JLL reports.
  • Hotel RevPAR rose 4 percent in 2024, with demand at 4.8 billion room nights.
  • London, New York and Tokyo are expected to lead investor interest in 2025.

GLOBAL HOTEL REVPAR is projected to grow 3 to 5 percent in 2025, with investment volume up 15 to 25 percent, driven by loan maturities, deferred capital spending and private equity fund expirations, according to JLL. Leisure travel is expected to decline as consumer savings tighten, while group, corporate and international travel increase, supporting RevPAR growth.

Keep ReadingShow less
Hotel data challenges report highlighting AI and automation opportunities in hospitality

Survey: Data gaps hinder hotel growth

Summary:

  • Fragmented systems, poor integration limit hotels’ data access, according to a survey.
  • Most hotel professionals use data daily but struggle to access it for revenue and operations.
  • AI and automation could provide dynamic pricing, personalization and efficiency.

FRAGMENTED SYSTEMS, INACCURATE information and limited integration remain barriers to hotels seeking better data access to improve guest experiences and revenue, according to a newly released survey. Although most hotel professionals use data daily, the survey found 49 percent struggle to access what they need for revenue and operational decisions.

Keep ReadingShow less
Hyatt Way partnership

Hyatt taps Way for unified guest platform

Summary:

  • Hyatt partners with Way to unify guest experiences on one platform.
  • Members can earn and redeem points on experiences booked through Hyatt websites.
  • Way’s technology supports translation, payments and data insights for Hyatt.

HYATT HOTELS CORP. is working with Austin-based startup Way to consolidate ancillary services, loyalty experiences and on-property programming on one platform across its global portfolio. The collaboration integrates Way’s system into Hyatt.com, the World of Hyatt app, property websites and FIND Experiences to create a centralized booking platform.

Keep ReadingShow less