WHILE BUSINESS TRAVEL may be less frequent in the immediate future, it will make a comeback in time, according to a report from Hilton. After nearly two years of isolations, businesses will have a lot of making up to do once they hit the road.
Post-pandemic business travel is likely to be more strategic and purposeful overall as travelers have missed building in-person professional relationships during the pandemic, according to a recent survey by Hilton and Morning Brew of more than 7,000 respondents. Though some have returned to traveling for work, 87 percent of respondents have said that they miss hopping from city to city to pursue their work.
According to the survey, 66 percent of surveyed business travelers miss visiting new places, 41 percent miss discovering local culture, 37 percent would prefer discussing projects in person and 36 percent look forward to attending in-person conferences.
Sleeping in a comfortable hotel bed is a top goal for 45 percent of respondents and 62 percent said they needed some alone time.
Based on the survey, Mark Weinstein, Hilton’s senior vice president and global head, marketing and loyalty, listed five key takeaways on the future of business travel.
In-person connections
More than half (54 percent) of those surveyed mentioned that the importance of building “in real life” relationships is more apparent than ever.
“Humans have an innate need to connect with each other, and the inability to do so during the pandemic highlighted the fact that there’s no replacement for the value of in-person connections,” said Weinstein. “We know people miss business travel, but even more they miss connecting on a real level with clients, seeing a project up close, networking with colleagues and experiencing a new city.”
Innovations make trips more productive
As many as 47 percent of respondents said that amenities were of utmost importance on the road, and many think hotels will offer more contactless experiences and feature automated and efficient check-in and check-out processes in the future, if they haven’t already.
Another innovation- work from hotel-which offers working spaces with inviting scenery and access to amenities, personalized service and food and beverages would also likely re-emerge. Several hotels promoted workcation packages to allow business professionals to stay, work and play for an extended period of time.
Digital meetings the new normal
The survey has revealed that many think business travel will be a mixture of in-person and digital. Travelers would expect more online meetings and trainings and increased use of hybrid modalities for business events. Event planners are now looking for spaces that allow a combination of on-site and expanded on-screen attendees, as well as seeking expert support to help them execute the events.
“Bleisure” travel to increase
“Bleisure” travel, which is an economical way to explore a new city or locale, especially when an employer has already paid for transportation, would increase once business travel picks up. Many travelers like to extend their stay into the weekend and invite a friend or partner to join them for the leisure portion of the trip, or taking advantage of alone time and explore a city solo. According to the survey, this includes things like eating at local restaurants (63 percent) and exploring the city (61 percent).
As many as 78 percent of respondents said that the points and rewards earned from business travel are a huge selling point of taking those trips. They also look forward to taking advantage of loyalty program benefits and perks including room upgrades (68 percent), free Wi-Fi (51 percent) and earning free night rewards (47 percent).
Wellness top priority
Now more than ever, wellness is top of mind, and business travelers will be more cognizant of it on the go. The survey stated that 42 percent of the respondents can’t wait to partake in some much-needed alone time and 31 percent look for hotels with spas and wellness centers to maintain their wellness routines.
“The pandemic has pushed companies to constantly evolve and innovate to meet both the functional and emotional needs of people today and the future,” Weinstein said.
President Donald Trump will meet Congress as a shutdown looms.
Democrats say they are ready to negotiate a bipartisan deal.
Thousands of federal jobs and the U.S. travel economy are at risk if a shutdown occurs.
PRESIDENT DONALD TRUMP will meet Congressional leaders on Monday after Senate Democrats rejected a Republican stopgap spending bill to fund the government until Nov. 21. The U.S. Travel Association recently warned a government shutdown could cost the travel economy $1 billion a week.
Democrats want spending bills to reverse Trump’s Medicaid cuts, while Republicans want healthcare addressed in broader budget talks, according to Al Jazeera.
Senate Minority Leader Chuck Schumer, House Minority Leader Hakeem Jeffries, House Speaker Mike Johnson and Senate Majority Leader John Thune are expected to meet Trump at the White House.
“If it has to shut down, it’ll have to shut down. But they’re the ones that are shutting down government,” Trump told ABC News.
Democrats shifted the blame to Trump but also kept the door open to negotiations.
“President Trump has once again agreed to a meeting in the Oval Office,” the Democratic leaders said. “As we have repeatedly said, Democrats will meet anywhere, at any time and with anyone to negotiate a bipartisan spending agreement that meets the needs of the American people. We are resolute in our determination to avoid a government shutdown and address the Republican healthcare crisis. Time is running out.”
The government will shut down Wednesday if Congress doesn’t pass a short-term spending bill. The Senate could vote Monday on an extension Democrats previously rejected, The Wall Street Journal reported.
The White House warned that thousands of government jobs could be at risk if the government shuts down at midnight Tuesday. In a memo to federal agencies, the administration said Reduction-in-Force plans would go beyond standard furloughs, according to POLITICO.
Trump reportedly warned Sunday of widespread layoffs if the government shuts down this week.
“We are going to cut a lot of the people that … we’re able to cut on a permanent basis,” he said.
More than 100,000 federal employees could lose their jobs as early as Tuesday if the government shuts down, India’s Times Now reported.
A shutdown would disrupt federal agencies, including the TSA and hurt the travel economy, USTA CEO Geoff Freeman wrote in a Sept. 25 letter to Congress.
A recent Ipsos survey cited in the USTA letter found 60 percent of Americans would cancel or avoid air travel during a shutdown. About 81 percent said shutdowns harm the economy and inconvenience travelers and 88 percent said Congress should act across party lines to prevent one.
By clicking the 'Subscribe’, you agree to receive our newsletter, marketing communications and industry
partners/sponsors sharing promotional product information via email and print communication from Asian Media
Group USA Inc. and subsidiaries. You have the right to withdraw your consent at any time by clicking the
unsubscribe link in our emails. We will use your email address to personalize our communications and send you
relevant offers. Your data will be stored up to 30 days after unsubscribing.
Contact us at data@amg.biz to see how we manage and store your data.
USTA said the U.S. travel economy could lose $1 billion a week in a government shutdown.
White House reportedly ordered agencies to plan layoffs of nonessential staff.
Around 88 percent of Americans want Congress to prevent a shutdown.
A LOOMING U.S. government shutdown could cost America’s travel economy $1 billion a week, the U.S. Travel Association said. Federal funding runs through Sept. 30 and without a stopgap budget, many operations would halt on Oct. 1.
President Donald Trump blames Democrats for failing to reach a deal, while Democrats criticize him for canceling a negotiation meeting. Senate Democrats had previously resisted a shutdown over fears of mass firings and deep spending cuts, but a similar threat now looms, Fox News reported.
Meanwhile, the White House budget office is directing federal agencies to prepare layoff plans for nonessential employees in a potential shutdown, Politico reported. The Office of Management and Budget’s plan to permanently cut the workforce, detailed in a memo shared with POLITICO ahead of release to agencies, raises the stakes of a shutdown next week.
A shutdown would disrupt federal agencies, including the Transportation Security Administration and hurt the travel economy, U.S. Travel Association CEO Geoff Freeman wrote in a Sept. 25 letter to Congress.
USTA called on Congress to act to prevent the looming threat.
“A shutdown is a wholly preventable blow to America’s travel economy—costing $1 billion each week—and affecting millions of travelers and businesses while straining an already overextended federal travel workforce,” Freeman said. “While Congress recently provided a $12.5 billion down payment to modernize our nation’s air travel system and improve safety and efficiency, this modernization will stop in the event of a shutdown.”
USTA said that halting air traffic controller hiring and training would worsen a nationwide shortage of more than 2,800 controllers and further strain the air travel system.
If the Federal Aviation Administration cannot hire or train controllers, longer security lines, flight delays and cancellations are likely, Freeman wrote in the letter. Programs for air traffic control, however, are slated to continue during a shutdown.
A recent Ipsos survey cited in the USTA letter found 60 percent of Americans would cancel or avoid air travel during a shutdown. Approximately 81 percent said shutdowns harm the economy and inconvenience travelers and 88 percent said Congress should work across party lines to prevent one.
About 50,000 Transportation Security Administration employees, responsible for airport security, would work without pay, worsening staffing challenges, Reuters reported.
Shutdown losses would add to a projected $29 billion drop in visitor spending in 2025, driven by fewer international visitors and weaker domestic demand, according to Forbes.
The U.S. tourism industry entered 2025 expecting growth in travel demand and visitor spending. International arrivals, however, are down due to an eight-month Canadian travel boycott and a summer decline in Indian tourists amid disputes between Trump and Prime Minister Narendra Modi over tariffs, Russian oil and credit for an India-Pakistan ceasefire, Forbes said.
In December, President Joe Biden signed the American Relief Act, preventing a shutdown before Christmas and funding the government through March 14.
The House introduced the Lawsuit Abuse Reduction Act of 2025 to reform tort law.
AAHOA said the bill would restore accountability in the legal system.
In 2023, the Supreme Court vacated a case on “tester lawsuits” under the ADA.
THE HOUSE OF Representatives recently introduced the Lawsuit Abuse Reduction Act of 2025 to reform tort law and mandate sanctions for frivolous lawsuits. AAHOA supported the bill, saying it would restore accountability to the legal system, an issue for small-business owners such as hoteliers.
The bill — introduced in the U.S. House by Republican Reps. Mike Collins of Georgia, Brandon Gill of Texas, Tom Tiffany of Wisconsin and Harriet Hageman of Wyoming — would amend Rule 11 of the Federal Rules of Civil Procedure.
“This legislation will help restore accountability in our courts, protect job creators from frivolous legal attacks and reform a civil justice system that too often favors abuse over fairness,” said Rep. Collins. “We’re sending a clear message: the courtroom should be a place for justice, not a playground for abuse.”
The act would:
Require sanctions for frivolous lawsuits instead of leaving them discretionary.
Remove the 21-day delay for filing sanctions if the challenged pleading is withdrawn or corrected.
Mandate payment of reasonable expenses, including attorney fees, to parties harmed by frivolous filings.
Allow additional sanctions, such as striking pleadings, dismissing cases, or imposing financial penalties to deter future violations.
Kamalesh “KP” Patel, AAHOA chairman, said that for small-business owners, a single frivolous lawsuit can threaten their livelihoods and undo years of work.
"This legislation gives hoteliers a fighting chance by ensuring those who weaponize the courts face real consequences,” he said. “It's about restoring fairness so our members can focus on what they do best: running their businesses and supporting their teams."
In 2023, the U.S. Supreme Court vacated as moot a case that could have set a precedent limiting “tester lawsuits” against hotels under the Americans with Disabilities Act. The court noted it may still address whether someone can sue a hotel without intending to stay there. The case, Acheson Hotels, LLC v. Laufer, was filed by Deborah Laufer, who claimed the hotels’ websites failed to disclose whether accessible rooms were available.
“Frivolous lawsuits don't just waste time — they siphon resources away from job creation, community investment and growth,” said Laura Lee Blake, AAHOA president and CEO. “This legislation provides protection for small-business owners who cannot afford to fend off meritless claims. Protecting them means protecting the vitality of Main Street economies across the country.”
AAHOA urges Congress to pass the legislation and protect small-business owners from abusive lawsuits.
The H-2B visa program protects U.S. jobs and wages, according to AHLA citing a study.
It allows hotels and resorts to meet travelers’ needs while supporting the economy.
It provides foreign workers for seasonal jobs when domestic workers are unavailable.
THE H-2B VISA program does not harm U.S. jobs or wages but increases pay and supports the labor force, according to an Edgeworth Economics study. Citing that study, the American Hotel & Lodging Association said the program enables hotels and resorts to meet travelers’ needs while supporting the workforce and economy.
The Edgeworth study for the H-2B Workforce Coalition found the program allows businesses to hire foreign workers for seasonal jobs when domestic workers are unavailable. It showed no evidence that increases in H-2B visas reduce U.S. employment or wages. Instead, each H-2B worker supports three to five local jobs and areas with more H-2B workers saw wages grow 1.6 percent faster.
“Areas that hired more H-2B workers under the higher visa cap saw greater job and wage growth among U.S. workers,” said Steve Bronars, partner at Edgeworth Economics, citing findings consistent with an earlier analysis by the U.S. Government Accountability Office.
Ashley McNeil, AHLA’s vice president of federal government affairs and chair of the H-2B Workforce Coalition, said the new analysis underscores the H-2B program’s clear value to local communities.
“The hotel industry, which is still 200,000 workers short compared to pre-pandemic levels, relies on legal guest worker programs to augment our workforce, particularly to address seasonal demands,” McNeil said. “Access to the H-2B visa program has been critical in allowing hotels and resorts of all sizes to meet travelers’ needs, while supporting the local workforce and economy.”
The program has also helped businesses manage peak-season labor shortages, easing the workload for full-time employees. Landscaping accounts for nearly 40 percent of certified H-2B workers. Hotels and motels account for 8.67 percent, support activities for forestry 6.3 percent and seafood processing and packaging 5.65 percent.
“This study reaffirms what our members have long recognized: despite extensive recruitment efforts, there remains a critical shortage of U.S. workers willing or available to fill temporary positions that are currently being filled by H-2B workers,” said Arnulfo Hinojosa, COO of the Federation of Workers and Employers of America and vice chair of the H-2B Workforce Coalition. “H-2B workers allow seasonal businesses to operate at a higher capacity and create more U.S. jobs.”
Meanwhile, President Donald Trump recently signed a proclamation raising the H-1B visa fee to $100,000 annually, a move that could affect Indian professionals in the U.S.
AAHOA’s FNAC focused on SBA loans, visa fees and Brand USA funding.
The association hosted a reception for members who donated $1,001 or more to its PAC, which supports advocacy on Capitol Hill and in state capitals.
The event featured SBA Administrator Kelly Loeffler of Georgia.
AAHOA’s FALL NATIONAL Advocacy Conference in Washington, D.C., on Sept. 16 to 17 focused on expanding Small Business Administration loan access, repealing the Visa Integrity Fee and restoring Brand USA funding. The biannual conferences bring hotel owners together each spring and fall to meet lawmakers and advance their priorities in federal policymaking.
The members engaged lawmakers to ensure hotel owners’ views were included in federal decision-making, the association said in a statement. This year’s event featured SBA Administrator Kelly Loeffler of Georgia, home to AAHOA’s headquarters.
"Our members operate in every congressional district and their impact is felt in communities nationwide," said Kamalesh “KP” Patel, AAHOA chairman. "FNAC is about ensuring lawmakers understand what hotel owners are experiencing on the ground—what's working, what's not and what's urgently needed. Whether expanding SBA loan access through the STRONG/LIONs Acts or supporting tourism, we advocate for policies that strengthen small businesses and support long-term industry growth."
The association also hosted a reception for members who donated $1,001 or more to its political action committee, which enables AAHOA to advocate for members on Capitol Hill and in state capitals nationwide.
Patel said the PAC gives AAHOA members influence where it matters most—in Congress and state legislatures nationwide.
"Every dollar contributed strengthens our ability to protect hotel owners' interests, shape smarter policies and ensure our industry continues to thrive for years," he said.
Day 1 – Advocacy education
Loeffler outlined the SBA’s role in providing loans, counseling through 1,000 Small Business Development Centers and federal contracting.
"I thank you for what you do in your local communities," Loeffler said. "It's jobs, it's opportunity, it's economic growth, it's also the cultural heartbeat that's small business, so thank you for your leadership."
She also discussed efforts to combat fraud, improve loan programs, reduce regulations and highlighted $4 billion in disaster recovery loans and initiatives supporting manufacturing and innovation.
"Thank you for being in Washington to make sure people hear your voice and appreciate the work you all do," she said. "The Small Business Administration is here for you. We're going to be stronger. We already are stronger and we will be offering more programs that help real growth, whether it's around technology, lending, business counseling, or disaster loans. We're focused on all aspects of making small businesses stronger. That's a commitment you have from President Trump, me and our entire team, SBA."
The evening concluded with a Congressional Reception, where AAHOA members had the opportunity to engage directly with lawmakers. Attendees included Democratic Rep. Judy Chu of California, Republican Rep. Neal Dunn of Florida, Republican Rep. Glenn Grothman of Wisconsin, Democratic Rep. Raja Krishnamoorthi of Illinois, Republican Rep. Ralph Norman of South Carolina, and Democratic Rep. Shri Thanedar of Michigan. The event provided a forum for discussions on key industry issues, policy priorities, and ways to strengthen collaboration between hotel owners and legislators.
Day 2 – Pushing for reforms
AAHOA members met with members of Congress and staff to discuss industry priorities on the second day, focusing on stability, competition and support for small business owners.
Top policy priorities:
Support H.R. 4153, the STRONG Act and S. 901, the LIONs Act, to increase SBA 7(a) and 504 loan limits from five million to ten million dollars.
Repeal the Visa Integrity Fee to boost international tourism and economic growth.
Restore and expand Brand USA funding to drive tourism, revenue, and job creation nationwide.
Additional priorities included S. 1838 and H.R. 3881, the Credit Card Competition Act; H.R. 4366, the Save Local Business Act; H.R. 4393, the Dignity Act; H.R. 4323, the Trafficking Survivors Relief Act of 2025 and H.R. 4442, the CHARGE Act, Catalyzing Housing and American Ready Growth and Expansion Investments.
"Our nearly 20,000 members own 60 percent of U.S. hotels and contribute over $370 billion to the national GDP—proof that when hotel owners speak, they are speaking for our economy," said Laura Lee Blake, AAHOA President & CEO. "Advocacy is not just talking—it is our economic footprint in action. By engaging directly with policymakers at FNAC, we're ensuring hotel owners not only survive but thrive. That's a win for communities across the country."
In March, AAHOA’s Spring National Advocacy Conference focused on raising SBA loan limits through the LIONs Act, supporting tax reforms, advocating for the Credit Card Competition Act and addressing the labor shortage.
City councilman criticized for anti-Indian comments