Summary:
- Sonesta named Stayntouch its preferred PMS after a two-year review.
- It operates more than 1,100 properties with more than 100,000 rooms across 13 brands.
- The system will support franchise growth, operations and guest experience.
SONESTA INTERNATIONAL HOTELS Corp. named Stayntouch its preferred property management system provider after a two-year review for its ability to support the company’s growing franchise model. It operates more than 1,100 properties with more than 100,000 rooms across 13 brands on three continents.
The system will support franchise growth and operations, while improving the guest experience, Sonesta said in a statement.
“As we continue to grow our franchised portfolio, we needed a PMS that could match our scale while offering the flexibility and speed today’s hotel owners demand,” said Dan Ferrell, Sonesta’s vice president for enterprise applications and acting chief information officer. “Stayntouch delivers a cloud-based platform that’s intuitive for hotel teams, quick to deploy and adaptable across a range of property types and brand standards, making it an ideal fit for our evolving needs.”
Sonesta hotels will use the system to replace older PMS platforms, the statement said. It will make it faster to open or transition hotels and work for all property types. The system will connect with other systems and include support to keep operations running and maintain the business relationship across the portfolio.
Jacob Messina, CEO of Stayntouch, said the company is partnering with Sonesta as it expands its franchise portfolio.
“From day one, it was clear we shared a commitment to empowering hotel teams with technology that’s easy to adopt, flexible to scale and ready to integrate with the tools they rely on,” he said. “This partnership is about more than a platform; it’s about building a foundation that supports Sonesta’s long-term vision and operational success.”
Brian Quinn, Sonesta's chief development officer, recently told Asian Hospitality that extended-stay brands Simply Suites and ES Suites remain strong as more travelers choose economy hotels.
