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Patel named to University of Houston course's advisory board

He will shape training in customer experience for hotel professionals

Miraj Patel, president of Wayside Investment Group in Houston, has been named an advisory board member for the University of Houston Customer Experience Certificate Program. The program offers interactive training for hospitality workers to provide customer insights.

Members of the advisory board offer their professional perspective to participants in the program. Patel is also the young professional director for AAHOA’s Western Division.


Wayside Investment Group recently opened a Red Roof PLUS+ in Galveston, Texas, just before the COVID-19 pandemic was announced. In June, Patel said business at the hotel was just beginning to recover some.

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Choice Hotels Report $180M in Global Performance Gains

Choice clocks $180M in global gains

Summary:

  • Choice Q3 net income rose to $180 million from $105.7 million.
  • Weaker government and international demand slowed U.S. growth.
  • Full-year U.S. RevPAR forecast lowered to -2 to -3 percent.

Choice Hotels International reported third-quarter net income of $180 million, up from $105.7 million a year earlier, driven by international business growth. Global RevPAR rose 0.2 percent year over year, with 9.5 percent growth internationally offsetting a 3.2 percent decline in U.S. RevPAR.

The U.S. decline was due to weaker government and international inbound demand, Choice said. The company lowered its full-year U.S. RevPAR forecast to -2 to -3 percent, from the previous 0 to -3 percent.

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