Ed Brock is an award-winning journalist who has worked for various U.S. newspapers and magazines, including with American City & County magazine, a national publication based in Atlanta focused on city and county government issues. He is currently senior editor at Asian Hospitality magazine, the top U.S. publication for Asian American hoteliers. Originally from Mobile, Alabama, Ed began his career in journalism in the early 1990s as a reporter for a chain of weekly newspapers in Baldwin County, Alabama. After a stint teaching English in Japan, Ed returned to the U.S. and moved to the Atlanta area where he returned to journalism, coming to work at Asian Hospitality in 2016.
AS THE FIRST investment for its recently announced $100 million real estate fund, NewcrestImage has purchased the Magnolia Hotel in downtown Dallas. The company, which is based in Dallas, purchased the historic building from Denver-based Stout Street Hospitality.
Opened in 1922 as the headquarters offices for Magnolia Petroleum, the 325-room, 29-floor Magnolia Hotel was the city’s first skyscraper and the first high-rise in the United States to have air conditioning. It is listed on the National Register of Historic Places and opened as a luxury boutique hotel in 1999.
The hotel is across from the 37-floor world headquarters of AT&T and the $100 million AT&T Discovery District, a shopping, dining and entertainment development. The Discovery District features a 30-foot diameter interactive “walk-in” sculpture and a 104-foot high media wall for watching sports, movies and music events. The hotel features a library, a restaurant, two lounges and 11 meeting rooms, that range from 230 to 3,500 square feet.
“Rooted in history and ready to be reinvented for the future – that describes this hotel, and also our entire hospitality industry right now,” said Mehul Patel, chairman and CEO of NewcrestImage. “The Magnolia Hotel is an especially relevant and significant opportunity for us because it continues two important corporate commitments – re-energizing downtown Dallas and revitalizing historic buildings.”
NewcrestImage’s real estate investment fund has raised more than $25 million since being announced on Jan. 4. In March, prior to the COVID-19 pandemic, the company said it was raising $250 million for investment in acquisitions, new-build projects, and adaptive re-use of historic buildings as part of a billion-dollar expansion it announced in 2019.
The company also owns three other hotels within three blocks of the Magnolia, including the 176-room Hampton Inn & Suites which became the largest Hampton in the city when it opened in 2016 in the 18-floor former Allen Building, originally built in 1923. The other two hotels are a 128-room AC Hotel and a 121-room Residence Inn in a dual-branded 21-floor hotel housed in a building first opened in 1956 as the Mercantile Commerce Building.
“Our team doesn’t just change historic buildings into modern hotels – we change the entire hotel experience for travelers,” explained Patel. “We create an intimate, comfortable, and safe feeling in the heart of a busy urban environment.”
Other renovations of historic buildings by NewcrestImage include the Courtyard by Marriott in downtown Amarillo; the SpringHill Suites / TownePlace Suites dual brand in New Orleans; and two AC Hotels by Marriott – one in downtown Houston and another in the New Orleans French Quarter.
More recently, the company opened a new AC Hotel in Phoenix. It is considering various luxury re-branding options for the Magnolia Hotel, Patel said.
16 percent of small accommodation businesses focus on attracting guests, SiteMinder finds.
40 percent cite knowledge gaps as a barrier to adopting booking technology.
Next-gen Little Hotelier adds tools once limited to larger properties.
ONLY 16 PERCENT of small accommodations worldwide spend more time attracting guests, while 49 percent focus on daily operations, according to a SiteMinder study. Although 53 percent would prefer to focus on guest acquisition, they remain occupied with property management tasks.
The study found that 40 percent of small operators cite a lack of knowledge as the main barrier to adopting technology that could attract more guests, while 29 percent maintain static room rates, changing them rarely or only once a year.
“Our conversations with accommodation providers show that managing daily operations such as check-ins and housekeeping remains essential, but it shouldn’t come at the expense of growing bookings,” said Leah Rankin, SiteMinder’s chief product officer. “Running a successful accommodation business today means giving hoteliers tools to work smarter, not harder.”
Meanwhile, SiteMinder launched the next generation of its Little Hotelier PMS, adding distribution and revenue tools previously limited to larger properties.
Small accommodation providers gain access to SiteMinder’s revenue solutions, Dynamic Revenue Plus and Channels Plus as part of the upgrade, the company said. Dynamic Revenue Plus is mobile-first and lets hotels act on live market data, including local events and competitor activity, optimizing bookings in real time. Channels Plus expands reach by connecting properties to multiple booking channels in a single setup.
Rankin said that as competition rises, small hoteliers have a prime opportunity to make their pricing and marketing more dynamic.
“By making Dynamic Revenue Plus and Channels Plus available through Little Hotelier, accommodation providers—from family-run B&Bs to independent hotels—can adjust rates as demand arises, maximize occupancy with more booking channels, and simplify operations within a property management system designed for their size.”
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City councilman criticized for anti-Indian comments