Hilton posts 1.4 percent RevPAR growth in third quarter
The company opened 531 hotels with 36,600 rooms, adding 33,600 net rooms to its system
By Vishnu Rageev RNov 05, 2024
HILTON WORLDWIDE HOLDINGS reported a 1.4 percent increase in systemwide comparable RevPAR, on a currency-neutral basis, for the third quarter compared to the same period in 2023. Net income for the period was $344 million.
The company also opened 531 hotels totaling 36,600 rooms, adding 33,600 net rooms to its system, which Hilton stated marks a record net unit growth of 7.8 percent year-over-year.
"We were pleased to deliver continued strong bottom-line results that exceeded our guidance, despite slower top-line growth driven by modestly slower macro trends, weather impacts, and unfavorable calendar shifts,” said Christopher Nassetta, Hilton’s president and CEO. “We continued to demonstrate the strength of our model, opening more rooms than any other quarter in our history, surpassing 8,000 hotels and achieving net unit growth of 7.8 percent."
During the third quarter, the company approved 27,500 new rooms for development, bringing the total pipeline to 492,400 rooms as of Sept. 30, an 8 percent increase from the prior year. Adjusted EBITDA for the period was $904 million.
Hilton repurchased 3.3 million shares during the quarter, totaling a capital return of $764 million and $2.42 billion year-to-date through October. Additionally, in September, it issued $1 billion in 5.875 percent senior notes due 2033.
For the full year 2024, Hilton projects system-wide RevPAR growth of 2 percent to 2.5 percent, net income between $1.405 billion and $1.429 billion, and adjusted EBITDA between $3.375 billion and $3.405 billion, with a projected capital return of approximately $3 billion. Net unit growth for 2025 is expected to range from 6 percent to 7 percent.
Hilton reported net income of $422 million for the second quarter ending June 30, up from $413 million a year earlier.
RevPAR and earnings overview
For the third quarter ended Sept. 30, systemwide comparable RevPAR increased 1.4 percent year-over-year due to higher occupancy and ADR, while management and franchise fee revenues rose 8.3 percent. For the nine months ended Sept. 30, systemwide comparable RevPAR increased 2.4 percent, driven by higher occupancy and ADR, with management and franchise fee revenues up 10.7 percent.
In the third quarter, diluted EPS was $1.38, with adjusted EPS at $1.92, compared to $1.44 and $1.67, respectively, for the same period in 2023. Net income and adjusted EBITDA were $344 million and $904 million, respectively, compared to $379 million and $834 million in the prior-year period.
Development highlights
Hilton opened 531 hotels totaling 36,600 rooms in the third quarter, resulting in 33,600 net room additions. During this period, NoMad, Graduate by Hilton and Small Luxury Hotels of the World became available for reservations on Hilton’s booking channels, expanding the portfolio to 10 additional countries and territories.
The company continued its growth in the Asia-Pacific market, surpassing 900 hotels in the region and opening its 700th hotel in China. Additionally, the Spark by Hilton brand grew with over 20 new hotels, including the first Spark property in Canada.
The development pipeline added 27,500 rooms in the third quarter, reaching a total of 3,525 hotels and 492,400 rooms across 120 countries and territories, including 28 new markets for Hilton. Of the pipeline rooms, 235,400 were under construction, with 280,700 outside the U.S.
2023, 2024 outlook
For 2024, systemwide comparable RevPAR is projected to increase 2 percent to 2.5 percent on a currency-neutral basis. Diluted EPS is forecast to be between $5.58 and $5.68, while adjusted diluted EPS (excluding special items) is projected between $6.93 and $7.03. Net income is expected between $1.405 billion and $1.429 billion, and adjusted EBITDA is projected at $3.375 billion to $3.405 billion.
Contract acquisition costs and capital expenditures, excluding amounts reimbursed by third parties, are expected to be between $200 million and $250 million, with a capital return of approximately $3 billion. General and administrative expenses are projected between $415 million and $430 million, with net unit growth between 7 percent and 7.5 percent.
For the fourth quarter of 2023, systemwide comparable RevPAR is projected to increase between 1 percent and 2 percent on a currency-neutral basis. Diluted EPS is expected to range from $1.49 to $1.59, while adjusted diluted EPS is projected between $1.57 and $1.67. Net income is forecast between $371 million and $395 million, with adjusted EBITDA expected between $804 million and $834 million.
In October, Hilton announced its partnership with Be My Eyes, a mobile app that connects blind and low-vision users with sighted volunteers and AI through live video, to enhance accessibility for visually impaired guests.
Noble broke ground on StudioRes Mobile Alabama at McGowin Park.
The 10th StudioRes expands Noble’s long-term accommodations platform.
Noble recently acquired 16 WoodSpring Suites properties through two portfolio transactions.
NOBLE INVESTMENT GROUP broke ground on StudioRes Mobile Alabama at McGowin Park, a retail center in Mobile, Alabama. It is Noble’s 10th property under Marriott International’s extended stay StudioRes brand.
“Noble is institutionalizing one of the most resilient and undersupplied segments at the intersection of hospitality, mobility and how people stay,” said Shah. “We are scaling a branded platform to capture secular demand that creates stable cash flow and long-term value.”
In May, Noble acquired 16 WoodSpring Suites properties through two portfolio transactions, expanding its platform in branded long-term accommodations.
Noah Silverman, Marriott International’s global development officer, U.S. & Canada, said breaking ground on the 10th StudioRes with Noble reflects the brand’s growth and the companies’ three-decade partnership.
“With both companies’ expertise in long-term accommodations, Marriott’s distribution channels, and the power of our nearly 248 million Marriott Bonvoy members, we are confident StudioRes is uniquely positioned to generate customer demand at scale, drive performance and sustain long-term growth,” he said.
Meanwhile, Marriott has more than 50 signed StudioRes projects, about half under construction, the statement said. The first StudioRes opened in Fort Myers, Florida.
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AHLA Foundation is partnering with ICHRIE and ACPHA to support hospitality education.
The collaborations align academic programs with industry workforce needs.
It will provide data, faculty development, and student engagement opportunities.
THE AHLA FOUNDATION, International Council on Hotel, Restaurant and Institutional Education and the Accreditation Commission for Programs in Hospitality Administration work to expand education opportunities for students pursuing hospitality careers. The alliances aim to provide data, faculty development and student engagement opportunities.
Their efforts build on the foundation’s scholarships and link academics to workforce needs, AHLA said in a statement.
"We're not just funding education—we're investing in the alignment between academic learning and professional readiness," said Kevin Carey, AHLA Foundation president and CEO. "These partnerships give us the insights needed to support students and programs that effectively prepare graduates to enter the evolving hospitality industry."
ACPHA will provide annual reports on participating schools’ performance, enabling the Foundation to direct resources to programs with curricula aligned to industry needs, the Foundation said.
Thomas Kube, incoming ACPHA executive director, said the partnership shows academia and industry working together for hospitality students. The collaboration with ICHRIE includes program analysis, engagement through more than 40 Eta Sigma Delta Honor Society chapters and faculty development.
“Together, we are strengthening pathways to academic excellence, professional development and industry engagement,” said Donna Albano, chair of the ICHRIE Eta Sigma Delta Board of Governors.
Global hotel RevPAR is projected to grow 3 to 5 percent in 2025, JLL reports.
Hotel RevPAR rose 4 percent in 2024, with demand at 4.8 billion room nights.
London, New York and Tokyo are expected to lead investor interest in 2025.
GLOBAL HOTEL REVPAR is projected to grow 3 to 5 percent in 2025, with investment volume up 15 to 25 percent, driven by loan maturities, deferred capital spending and private equity fund expirations, according to JLL. Leisure travel is expected to decline as consumer savings tighten, while group, corporate and international travel increase, supporting RevPAR growth.
Major cities continue to attract strong demand and investor interest, particularly London, New York and Tokyo. APAC is likely to post the strongest growth, fueled by recovering Chinese travel, while urban markets remain poised for continued momentum.
Lifestyle hotels are emerging as the new “third place,” blending living, working and leisure. The trend is fueling expansion into branded residences and alternative accommodations. JLL said investors must weigh regional performance differences, asset types and lifestyle trends when evaluating opportunities.
Separately, a Hapi and Revinate survey found fragmented systems, inaccurate data and limited integration remain barriers for hotels seeking better data access to improve guest experience and revenue.
Fragmented systems, poor integration limit hotels’ data access, according to a survey.
Most hotel professionals use data daily but struggle to access it for revenue and operations.
AI and automation could provide dynamic pricing, personalization and efficiency.
FRAGMENTED SYSTEMS, INACCURATE information and limited integration remain barriers to hotels seeking better data access to improve guest experiences and revenue, according to a newly released survey. Although most hotel professionals use data daily, the survey found 49 percent struggle to access what they need for revenue and operational decisions.
“The Future of Hotel Data” report, published by hospitality data platform Hapi and direct booking platform Revinate, found that 40 percent of hoteliers cite disconnected systems as their biggest obstacle. Nearly one in five said poor data quality prevents personalization, limiting satisfaction, loyalty and upsell opportunities.
“Data is the foundation for every company, but most hotels still struggle to access and connect it effectively,” said Luis Segredo, Hapi’s cofounder and CEO. “This report shows there’s a clear path forward: integrate systems, improve data accuracy and embrace AI to unlock real-time insights. Hotels that can remove these technology barriers will operate more efficiently, drive loyalty, boost revenue and ultimately gain a competitive edge in a tight market.”
AI and automation could transform hospitality through dynamic pricing, real-time personalization and operational efficiency, but require standardized, integrated and reliable data to succeed, the report said.
Around 19 percent of respondents cited communication delays as a major issue, while 18 percent pointed to ineffective marketing, the survey found. About 10 percent reported challenges with enterprise initiatives and 15 percent said they struggled to understand guest needs. Nearly 46 percent identified CRM and loyalty systems as the top priority for data quality improvements, followed by sales and upselling at 17 percent, operations at 10 percent and customer service at 7 percent.
Meanwhile, hotels see opportunities in stronger CRM and loyalty systems, integrated platforms and AI, the report said. Priorities include improving data quality for personalized engagement, using integrated systems for real-time insights, applying AI for offers, marketing and service and leveraging dynamic pricing and automation to boost efficiency, conversion and profitability.
“Clean, connected data is the key to truly understanding the needs of guests, driving amazing marketing campaigns and delivering direct booking revenue,” said Bryson Koehler, Revinate's CEO. “Looking ahead, hotels that transform fragmented data into connected data systems will be able to leverage guest intelligence data and gain a significant advantage. With the right technology, they can personalize every interaction, shift share to direct channels and drive profitability in ways that weren’t possible before. The future belongs to hotels that harness their data to operate smarter, delight guests and grow revenue.”
In June, The State of Distribution 2025 reported a widening gap between technology potential and operational readiness, with many hotel teams still early in using AI and developing training, systems, and workflows.
Hyatt partners with Way to unify guest experiences on one platform.
Members can earn and redeem points on experiences booked through Hyatt websites.
Way’s technology supports translation, payments and data insights for Hyatt.
HYATT HOTELS CORP. is working with Austin-based startup Way to consolidate ancillary services, loyalty experiences and on-property programming on one platform across its global portfolio. The collaboration integrates Way’s system into Hyatt.com, the World of Hyatt app, property websites and FIND Experiences to create a centralized booking platform.
World of Hyatt members can earn and redeem points on experiences booked through Hyatt websites, including wellness programs, cultural activities, ticketed events and local collaborations, the companies said in a statement. Members can also access FIND Experiences, which includes activities and auctions where points can be used to bid on events.
"In our search for an on-brand platform to power experiences and tap into ancillary revenue opportunities, Way's collaboration has been a true unlock for us," said Arlie Sisson, Hyatt’s senior vice president and global head of digital. "After a thorough evaluation of potential solutions, Hyatt chose Way to power the next chapter of our digital strategy by streamlining operations, elevating brand differentiation, enhancing personalization and, most importantly, delivering care at every touchpoint in the guest journey."
The Way initiative spans Hyatt’s portfolio, covering cabana rentals, in-room amenities and partnerships with local providers, the statement said. Way’s technology supports real-time translation, more than 100 currencies, multiple payment methods and data insights to help Hyatt manage operations globally.
"Hyatt set a high bar and Way is proud to bring their vision to life," said Michael Stocker, Way’s co-founder and CEO.
"The platform supports enterprise needs while preserving the guest experience."