Skip to content

Search

Latest Stories

Survey: Gen Z, millennials prioritize travel connectivity

Majority cite fast, reliable internet as top travel need

millennials and genz's travel tech expectations

Staying connected is a travel priority for Gen Z and millennial professionals, according to a Cox Business survey.

Summary

  • Staying connected is a travel priority for Gen Z and millennial travelers.
  • Unreliable and weak signals remain top travel frustrations.
  • Fast internet and mobile service is their top requirement.

STAYING CONNECTED REMAINS a key priority for Gen Z and millennial professionals while traveling, according to a Cox Business survey. More than 35 percent of respondents cited unreliable mobile connectivity as a top frustration, while 34 percent pointed to weak connectivity as a concern.


Fast and reliable internet and mobile service was identified by 58 percent as the most important feature, the survey found.

“Business travelers expect more than just a place to stay,” said Jady West, Cox Business’s vice president of hospitality. “That’s why we provide innovative, customized network solutions—backed by 24/7 expert support—to eliminate common connectivity pain points like spotty coverage and mobile dead zones.”

Cox Business’s hospitality subsidiaries, BlueprintRF and Hospitality Network, provide solutions to meet changing connectivity and entertainment needs, including managed WiFi, in-room TV video solutions, VoIP, and enterprise internet.

Rakesh Gupta, Atrium Hospitality’s vice president for IT, said reliable and high-speed connectivity isn’t a luxury for travelers—it’s an expectation.

“Whether they’re working remotely, streaming content, or staying in touch with friends and family, these guests value a seamless digital experience,” he said.

A recent Mews survey found that about 70 percent of American travelers prefer checking into a hotel using an app or self-service kiosk over the front desk.

More for you

Global business travel rebounds to $1.57 trillion with U.S. and China leading spending in 2025

Study: Business travel to hit $1.57T in 2025

Summary:

  • Global business travel spending is projected to reach $1.57 trillion in 2025, up 6.6 percent but below an earlier 10.4 percent forecast.
  • The U.S. and China lead spending; India, South Korea and Turkey show fastest growth.
  • Travelers are spending more per trip and adopting digital tools like AI booking and mobile wallets.

GLOBAL BUSINESS TRAVEL is projected to reach $1.57 trillion in 2025, a 6.6 percent year-over-year increase, according to the Global Business Travel Association. The rate marks a slowdown from the previous two years and falls short of an earlier 10.4 percent projection.

Keep ReadingShow less
Cvent 2025 report reveals rising business travel demand and cost-saving trends

Report: Travel up in 2025, budgets flat

Summary:

  • Approximately 75 percent of travel managers expect business travel to rise in 2025, according to Cvent, but travel spend is expected to remain flat, while 71 percent anticipate higher costs.
  • Cost reduction is a key reason for consolidating travel and meetings management, with 83 percent of dual managers reporting savings.
  • Only 9 percent plan to cut tech budgets, while 30 percent are spending more time using technology to research hotel partners.

APPROXIMATELY 75 PERCENT of travel managers globally expect business travel volume to rise in 2025, according to Cvent. However, travel spend is expected to remain flat, while 71 percent anticipate higher costs, putting pressure on travel programs.

Keep ReadingShow less
AAA: Record 72.2M Americans to Travel Over July 4th Week

AAA: 72.2M to travel during July 4th week

Summary
  • This year’s forecast is up 1.7 million from 2024 and 7 million from 2019.
  • This Independence Day is expected to see 1.3 million more road travelers than in 2024.
  • Top U.S. spots: Orlando, Seattle, New York, Anchorage, Fort Lauderdale, Honolulu, Denver, Miami, Boston and Atlanta.

APPROXIMATELY 72.2 MILLION Americans are expected to travel at least 50 miles from home during the Independence Day period from June 28 to July 6, according to AAA. The forecast is 1.7 million higher than last year and 7 million more than in 2019.

AAA's Independence Day forecast spans two weekends to reflect travel patterns more accurately.

Keep ReadingShow less
GBTA members meet in Washington D.C. to advocate for U.S. hospitality and business travel reform

GBTA presents business travel priorities in D.C.

How does GBTA support hospitality and business travel in 2025?

MORE THAN 100 members and constituents of the Global Business Travel Association gathered in Washington, D.C., for the GBTA U.S. Legislative Summit 2025 to advocate for the role of business travel. Members from GBTA’s 38 U.S. chapters met with senators, representatives and congressional staff to advance business travel’s economic impact and improve the travel ecosystem.

The summit, held June 10 to 12, gave industry professionals an opportunity to network, learn and meet with legislators to highlight business travel’s role in the U.S. economy, GBTA said in a statement.

Keep ReadingShow less