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Companies partner to create contactless access software for hotels

The package will combine features from both systems, including ID check and virtual keys

NEWLY ESTABLISHED SOFTWARE company Virdee has entered a partnership with veteran access control company SALTO Systems to develop a contactless arrivals system for hotels. Under the agreement, SALTO will incorporate elements of Virdee’s cloud-based Concierge system into its products.

Specifically, SALTO will have access to the ID verification and video chat with a remote agent capabilities of Virdee’s software package. Also, Virdee’s hotel and commercial real estate customers will be able to use SALTO’s Bluetooth Low Energy lock systems for iOS and Android devices. Guests can also obtain SALTO-compatible, RFID keycards from one of Virdee’s in-lobby stations.


"Through this partnership, Virdee will be one step closer to achieving its goal of using technology to simplify property operations, reducing costs, and improving the user experience for people in the built-environment,” said Nadav Cornberg, Virdee founder and chief technologist.

Branigan Mulcahy, Virdee’s other founder, said demand for contactless technology is growing and the new partnership will allow both companies to meet that need.

“It represents another important step in bringing our powerful solutions to the market for owners and operators looking to provide state of the art arrival solutions, achieving operational cost efficiency and superior guest experiences at the same time,” Mulcahy

Virdee is chaired by Rajiv Trivedi, former brand president for Wyndham Hotels & Resorts Inc.’s La Quinta Inn. Last month the company officially launched Concierge for multifamily housing as well as hotels. The Austin, Texas-based company said guests can use the Concierge system via the company’s mobile app, in-lobby device, iOS/Android Wallet and virtual agents.

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Report: Rising Labor costs tighten US hotel industry margins
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Report: Labor costs tighten U.S. hotel margins

Summary:

  • U.S. hotel margins tighten as demand slows and labor costs remain high, HotStats reported.
  • Unionized hotels carry 43 percent labor costs, versus 33.5 percent at non-union properties.
  • U.S. sees falling group demand and lower profit conversion since the second quarter.

THE U.S. HOTEL industry is showing signs of strain after a strong start to 2025, according to HotStats. Revenue growth is slowing, occupancy is falling and profit margins are tightening, particularly at unionized properties where labor constraints affect performance.

HotStats’ recent blog post revealed that TRevPAR has barely kept pace with labor costs in the first eight months of the year. While TRevPOR remains positive, gains are offset by declining occupancy, a sign that demand is cooling.

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