Carlson will reopen the Radisson Blu Resort, Marina & Spa, St. Martin, on December 15. The property was closed in May to undergo renovation that cost more than $10m, and is expected to strengthen the hotel’s position as the leading upper-upscale resort on the French side of the island.
According to the Caribbean Tourism Organization, visitors to the tropical destination have been on the rise throughout 2011, and Radisson Blu is reopening the 18-acre resort property just in time for the peak vacation season.
Guests have access to 1,600 feet of beachfront in Anse Marcel, and an exclusive water taxi service between the airport and resort marina. The property features 63 suites and 189 guestrooms; a 7,000-square-foot ballroom; a full-service spa (Le Spa) and fitness center. There are three on-site dining venues, including complimentary full breakfast buffet at Le Marché, a wide selection of the region’s finest rums and tapas at Le Lobby Bar, and world-class cuisine and panoramic views of the Caribbean Sea at C Le Restaurant.
‘We have made a number of significant upgrades over the past seven months to ensure our guests have a comfortable and relaxing experience during their stay at the Radisson Blu Resort, Marina & Spa, St. Martin. Our investment in this property reinforces our commitment to our guests and employees, and supports our strategy to further expand our Caribbean portfolio in the future,’ said Javier Rosenberg, chief operating officer, Radisson, and executive vice president, Carlson Hotels, Managed Hotels, Americas.
Key upgrades to the property include replacing the air conditioning and domestic hot water systems with new state-of-the-art systems to ensure an overall improved guest experience. The property’s spacious accommodations that showcase contemporary Euro-Caribbean furnishings were completely re-carpeted and marina suite rooms were converted to tile floorings. The 7,000 square foot ballroom features upgraded air conditioning and lighting and sound systems, and the wooden floors have been redone.
The resort gardens were also landscaped and feature enhanced lighting. The breakfast buffet at Le Marchéhas been upgraded and will now offer additional breakfast items including hot and cold selections which will vary daily. Guests will also now be able to enjoy snacks and beverages poolside at the resort’s new pool bar, which will offer a new cocktail menu and expanded wine list.
In addition to property improvements, guests will benefit from a higher level of customer service including faster check-in and check-out.
During the seven month renovation period, more than 170 employees remained on payroll and received close to 500 hours of training to provide an elevated level of hospitality service, in keeping with the Radisson brand’s ‘Yes I Can!’ service philosophy and 100 percent Guest Satisfaction Guarantee.
Carlson appointed a new general manager, Jean-marc Jalbert, for the Radisson Blu Resort, Marina & Spa, St. Martin last month. Jalbert has worked across Europe and the United States for Sofitel Luxury Hotels, Four Seasons Hotels and Resorts and independent Relais & Châteaux properties. His most recent experience includes more than eight years with Sofitel in a number of properties and capacities, including general manager and vice president of Food & Beverage for the Americas.